[Resolved] Fedex — Complaint for charging additional charges without proper consent & information

[Resolved] Fedex — Complaint for charging additional charges without proper consent & information

T thelittleajay May 8, 2021 This thread was updated on May 8, 2021

Unpleasant & Unprofessional service (TRACKING NUMBER:[protected] I had booked my parcel with FedEX. The tracking number is[protected]. I hereby express my shock & disappointment for the unprofessional service from a reputable company like FedEX. Reason being:- 1) I am being charged Rs. 8000+ for customs & taxes leveraged without my consent. I have already provided my contact number, but still I wasn't informed about the additional charges paid on behalf of me. 2) I had already paid for the shipping charges to the shipper. 3) I have noticed that this is a recurring complaint & problem faced by the customers of FedEX. Was this information helpful? No (0) Yes (0)
Aug 10, 2021 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support May 07, 2021 FedEx Customer Care's response Dear Customer, Your concern has been noted and details have been shared with the team. Our team will get back to you with an update. Regards, FedEx Express Verified Support May 08, 2021 FedEx Customer Care's response We have shared the details at a***************[protected]@gmail.com, request you to check and confirm.
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