Fedex — Custom clearance delay

Address:

Mumbai

Fedex awb number[protected]
(My cell number - [protected], [protected]@gmail.com)

My international shipment has landed but fedex team hasn't contacted me before filing bill of entry.

I had clearly emailed stating to call me prior filing bill of entry. Because of their failure to do so, there is custom clearance delay and message shows on fedex tracking saying "goods are subject to regulatory review"

I have called their customer care number and emailed them minimum 20 times but no one answers phone or replies on email. I will drag fedex india to court for the demurrage charges to be paid by me.

Pls escalate this matter to fedex india so they bother to reply.

Worst courier service