[Resolved] Fedex — Delaying and irresponsible answers repeating by Customer Service.

Shee 23

from Coimbatore, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

I have booked a product through Paytm and it mailed through Fedex, but it reaches Coimbatore Center by 15th Aug 2015, still they are not delivering it. It is now over the limit of given estimated date and they giving same reply. I am really disappointed with this courier service. Please help to receive my product at the earliest. (Customer Service people talking like irresponsible and I don't know how long they take). Paytm also not taking any responsibility for timing delivery. Kindly note, I raised complaint 3 times with Fedex but no use. Tracking Number[protected] & My Contact number to reach is [protected].

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Complaint marked as Resolved

I already mentioned that i received it but the product with damages. And, NO Comments. I am just closing this case.

Verified Support

Aug 20, 2015

FedEx Customer Care's response Dear Valued Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express

Verified Support

Aug 24, 2015

FedEx Customer Care's response Dear Valued Customer,

The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.

Regards,
FedEx Express