[Resolved] Fedex — FedEx not helping is Clearing the parcel from Mumbai Customs | |
I have ordered a pair of wired headphones from Amazon US to India (Nagpur), AWB.no.[protected] and the parcel has reached Mumbai Customs 2 weeks ago but there seems to be no communication and updated provided by FedEx team there, The person who is handling this case Ganes Vadhwkar doesn't even update or respond to emails on the status, His boss Ganesh Shinde never even responds to anything, I am tired of calling the customer care of FedEx and now please I want the product or the complete reimbursement of the product plus additional charges which I paid for getting the product shipped to india, plus additional reimbursement on the mental haressement and wastage of time being done by FedEx team. Was this information helpful? | |
Oct 27, 2021 Complaint marked as Resolved FedEx customer support has been notified about the posted complaint. Verified Support Sep 21, 2021 FedEx Customer Care's response Dear Customer, We regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you. Regards, FedEx India | |
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