Dear FedEx,
This is in reference to invoice DEL-C-684769. After having bought products for my personal use from China, I understood there would be the possibility of Custom Duty and Duty IGST due on receiving them. I was however surprised to see an additional section for a Duty Advancement charge of Rs.500 plus gst.
However, I refuse to pay the Duty Advancement charge of Rs.500 since at no point was I made aware of, nor did I agree to, any terms and conditions which clearly stated that I would be liable for any such charges. At no point in the transaction and subsequent delivery was any contract for a Duty Advancement charge made between FedEx and myself.
I paid the supplier for delivery, and would expect that any international clearance fees be factored into the initial cost of such a shipment. If you want to pursue further charges for delivery or administration or any clearance fees or the terms upon which goods are shipped, I suggest that you take it up with the company who shipped the goods initially.
Therefore, I request that you update this invoice to reflect no Duty Advancement Charge, and once that has been done I’ll make immediate payment. Please let me know when this has been done.
Best Regards,
KIRAN NANDKUMAR MORE
Nashik, Maharashtra, India.
Mobile: [protected]
Email Id: [protected]@gmail.com
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