FedEx Complaints & Reviews

Hi, I paid for a 2nd day delivery within the US and the package was picked up Monday and was scheduled to be delivered on Thursday. But it is delayed and hasn't been delivered yet and won't make it here in time. So I want a refund on it. It shouldn't take this long if I paid that much money for it.

Thank you....

I have a shipment from US and delivered Bangalore airport, trying to reach FedEx customer care not providing any information on the shipment .

Not responding to mail as well

they Provided name Ashwini Mathew and not responding also...

I rather pay for shipping than use Fedex ground Kernersville NC distribution center for delivery.
I made a purchase on rugsusa.com on Dec. 29, 2021. They had my full CORRECT address, but fedex ground kept saying they didn't have my full apt number. I couldn't give them the apt number because it was restricted delivery.
Rugs usa told me that at least 2 times they sent the apt. Number to fedex ground. They had the ticket #,...

I am submitting a claim regarding the driver in my area of Huntington, WV. For months, this driver has failed to deliver packages to our door in our apartment complex and other residents have had this issue as well. It appears as if he will not walk up the stairs to our unit to deliver the packages. Instead, he marks the packages as undeliverable and makes recipients go pick them up at a different location or he delivers loads of packages...

My package is returning to india due to fedex, india misguidence . They didnt check the rule and hence my package couldnt be delivered in Mexico and its returning back .. i want to have a free of cost export and i want my money back for the package we paid for service.

Fedex could have not accepted the package for delivery if its not possible to deliver .. why did they accept and charge for it and its not delivered now and...

I have shipped 3 packages at the same time. I called to track the packages and only 2 was registered as dropped off. I call fed ex customer service and was told they were looking into them. I filed a claim on all 3of the packages. 2 of the packages said it was dropped off with J Watkins at shipping and receiving but they weren't delivered to the address. The other claim they said they were looking for it and someone would call me every time...

Hello- I am extremely upset. I ordered a pair of sneakers that were intended to be a Christmas gift from Adidas. They never came. At this point I have addressed the situation with Adidas and then I reached out to Fed Ex. Fed Ex not only didn’t help the situation at all, but the woman I spoke with was just rude. The entire situation is very upsetting. I am out $240, and worse, I wasn’t able to give my brother a Christmas gift. Fed Ex is...

This is with respect to a parcel which arrived in India from Italy on 7th Dec 2021. It was with customs who manually examined the package and found item mismatch in the invoice and the items in the packet. Instead of addressing the issue of missing item Fedex has been asking to share an incorrect invoice so that package can be released. I requested for a reexamination and refused to give a wrong invoice.

My case was handled...

Hi,

I have a package that is sitting in Bangalore and left undelivered. This is the first time I sent a package from the United States with a trust on fedex international priority service. But my experience so far is extremely pathetic, horrible and very much dissatisfied. When I asked for the office phone number of the agent to quickly resolve the issue, they don’t respond at all even after repeated emails. They kept on...

I had one of my shipment that was supposed to get delivered last week on Saturday. I still don't see any update on that. As I have paid for priority shipping and still I don't see my parcel getting delivered on time. Each time i call they give me lame reason as custom clearance. They should be banned from operating in india

Tracking Id[protected]...

My package supposed to be delivered on 1/3/2022. But till now package is on air . I tried to call customer care couple of time after long wait call connected later representative disconnected call. This happened multiple times.

Tracking number:[protected]

Can anyone from fedex let me know location/exact delivery date? As of today it showing package will be delivered today but I’m not sure....

I had to recieve a shipment from USA. But now, its stuck in Bangalore due to customs delay. I have submitted the kyc documents. But it was said that documents has not been recieved by [protected]@fedex.com and a contradictory mail saying document has been received. I have been writing mails after mails, calling customer care number everyday and end up with no assistance on phone and same contradictary mails from both. When I track the shipment,...

This is regarding[protected]...this parcel is not delivered for 4 weeks now...Comment is custom hold. Eventhough informed Fedex india they never replyed or did anything.

Therefore we contacted Fedex Sri Lanka...Sri Lankan fedex found out Fedex india has indentified this gift parcel as an export for no reason even without properly going through initial documentation. This wrong fully indentification as an export led for custom...

My package (Tracking ID No.[protected] was shipped from Kolkata (India) on 15th December’21 for my son Kumar Shreyansh at UK (MK43 0BP) and the expected date for the delivery of my shipment was 21st December’21 but that the same has not been delivered even after the passing of complete 4 weeks. It contains urgent materials for my son and the delay has put him in trouble....

Airway bill number is: [protected]

I had a package sent to me from Beijing, China on 03/12/2021. It has been more than a month and this parcel has not reached me as yet. All details with regards to the clearance of the package (ie; KYC details etc.) has been provided from my end. Umpteen number of emails regarding this has also been sent, to no response or action from your side.

I'm honestly truly fed up with...

This is regarding[protected]...this parcel is not delivered for 4 weeks now...Comment is custom hold. Eventhough informed Fedex india they never replyed or did anything.

Therefore we contacted Fedex Sri Lanka...Sri Lankan fedex found out Fedex india has indentified this gift parcel as an export for no reason even without properly going through initial documentation. This wrong fully indentification as an export led for custom...

We used FedEx so we could ship the item give proof of shipping the item and then get paid from the customer and today that did not work. At about 8:45 a.m. EST We called FedEx to let them know we wanted to cancel shipment of the order due to non payment and have it returned to us. On that call we were told that there was nothing to worry about and within a couple days our package will be returned home untouched. We were satisfied but still...

Fedex has had 2 of my packages in their Markham, Ontario location for a week. I reached out and they opened a case to have them delivered today, and they ended up on the delivery truck.. But are now both back at the Markham, Ontario facility. So either you just don't want to deliver my packages or you're stealing them and I'm preparing to file a claim because this is ridiculous and its not the first time this has happened. I've reached out...

Can you please change your delivery exception protocol to stop drivers who are to lazy to deliver all their packages? I constantly have packages set to be delivered to be delayed as 'delivery exception', saying could not be delivered/customer was not home when I am home, when they did not try to deliver it, they just didn't want to take the 2-4 minutes it takes to buzz my unit number (my name and buzzer and apartment number are listed very...

Is there any way you guys can build more lockers at the FedEx location in Rialto, you guys are hiring new people every two weeks, most of these people don’t have cars so we have to put our stuff in lockers, most of them are taken without putting our stuff in a locker we can’t go in the building which means we can’t work which means no money, it’s starting to become a problem....