[Resolved] Fedex — Mobile missing

Aniket Gonjari

from Chennai, Tamil Nadu

Address:

Solapur, Maharashtra, 413304

I have returned mobile through fedex courier with tracking ID[protected]. This product is rejected by flipkart as order id wasn't mentioned on

box and this is returned back to me with tracking ID[protected]

It is surprising to see the returned box has **NO** mobile. The box was damaged and it new one. We have sent it in white box.You can check attached photos. Kindly investigate more on this.

I have call almost 50 times but the issue hasn't resolved yet.

+3 photos

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Jul 5, 2016

Complaint marked as Resolved

I have returned mobile through fedex courier with tracking ID 675759648989. This product is rejected by flipkart as order id wasn't mentioned on box and this is returned back to me with tracking ID 6762 9504 3319 It is surprising to see the returned box has **NO** mobile. The box was damaged and it new one. We have sent it in white box.You can check attached photos. Kindly investigate more on this. I have call almost 50 times but the issue hasn't resolved yet.

FedEx customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

FedEx Customer Care's response Dear Aniket Gonjari,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express

Verified Support

Jul 19, 2016

FedEx Customer Care's response Dear Aniket Gonjari,

There was no damage found from our side. Kindly let us know if you need any further assistance.

Regards,
FedEx Express