[Resolved]  Fedex — My international urgent shipment stuck at Bangalore

Dear sir,

This is Murugan

My Package sent from China to India through Fedex get stuck at Bangalore due to clearance delay. Paid more the 100$ for just transportation.
After the parcel arrived at Bangalore ( on12th Jan), Fedex Bangalore office clearance admin contacted me requesting document. After i provided all the required documents there is no responses, no confirmation mail, not able to contact anyone in Bangalore office. I have tried to connect with customer care 4 times last 15 days, still not working. Even customer care persons also seems do not have sufficient data about the delay. Always they are mentioning "We will raise ticket for your issue and tomorrow the responsive person will contact you" . That's all. But nothing seems to be happening.

Tired.. Planning to register a case in China Fedex. But before that expecting your help and support.

Tracking status attached

AWB:[protected]
+1 photos
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Mar 21, 2022
Complaint marked as Resolved 
Received the package by last Friday 18th Mar
FedEx customer support has been notified about the posted complaint.
Jan 27, 2022
Updated by murugan198512
My case was handled by Ashwini Matthew.
Verified Support
Jan 29, 2022
FedEx Customer Care's response
Hi, We have forwarded your concern to our team and we will get back to you with an update.
Feb 07, 2022
Updated by murugan198512
No updates from Fedex. Seems i have lost my shipment.
Feb 15, 2022
Updated by murugan198512
Hello Fedex team any updates?
Feb 28, 2022
Updated by murugan198512
Anyone can help me on this.. Still no proper responses from fedex india team. No one is picking up the phone at Bangalore office.
Mar 21, 2022
Updated by murugan198512
Received the package finally on 18th Mar last Friday...
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