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FedEx Complaints & Reviews

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Last updated Mar 13, 2024
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FedEx reviews & complaints page 18

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K
Karthik Villalan
Jan 29, 2022
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Package Missing

Address:286, 5th main road, venkatraman nagar, hasthinapuram, chennai

I was importing a shipment from China to Indian for my personal use which is mobile display. In the shipping address I have mentioned my office address so they have asked me to get a letter from my office that shipping belongs to me personally to clear the KYC. I did submitted the KYC and completed the procedure but upon completion I did not receive any further updates. Its been more than a month now. I did not know if the package is still...
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ArihantJain411
from Agra, Uttar Pradesh
Jan 29, 2022
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Delivery Status Pending

Please check the status of my parcel it was ordered under International Priority but the delivery date has been changed to PENDING. Please help as the package is needed urgently, it's showing "Clearance delay - Import" in New Delhi Airport.
AWB[protected]....
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M
Manigandanj
Jan 28, 2022
Feb 9, 2022
This thread was updated on Feb 9, 2022
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Tracking says Package delivered but it was not delivered yet

I have not received the shipment yet but the status says in the tracking as delivered on Jan 4th 7 pm.

I just want the details where it got delivered and how can they say the package is delivered without informing the recipient

I am not getting any response or help from the FedEx-India Customer Care where I had been continuously following up with them.

Tracking number :[protected]
https://www.fedex.com/fedextrack/?trknbr=[protected]&trkqual=[protected]~[protec...
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K
kshauna1997
Jan 28, 2022
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Having a problem with Shipping

Every time I
Order something and the carrier is Fed Ex I always have a issue and the issue is always the same which is that my address is wrong which it’s not I called Fed Ex 6 times every last person was rude they act like they didn’t want to help kept being rude one person hung up on me I don’t remember the name I just it was a lady...
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Rishabh Shani
Jan 28, 2022
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Unable to deliver service

My airway bill is[protected]. Despite of paying 339 dollars for priority shipment I am being stalled saying the invoice is unclear. I had handed over 3 hard copies of invoice and same was sent via email for which I had received an acknowledgement. However I still receiving emails saying invoice is unclear....
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Kathiegrimes
Jan 28, 2022
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Undelivered Items

Address:25815 Townsend Avenue H
Website:FedEx

I have had not 1, not 2, but 2 shipment issues. Back in the beginning of December I purchased a Dog Kennel from Wayfair. They shipped out 3 boxes, originally it was coming on the 21st, then notified that it would come on The 19th, then the 18th. The date kept changing, no worries. Then it was pushed out again, at the point I had to put a vacation hold as the holidays we were traveling. Arrived back home and released the hold. Items set to...
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Mmitchell2924
Jan 28, 2022
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Fail to deliver my order

Address:2770 Gunter Park Dr E Montgomery Alabama

Hey this Michelle Mitchell and I’m make a complaint about my delivery, I have placed and order and the order has been shipped ever since January 24, 2022 the order we’re post to deliver on January 25, 2022 and still no package never came. today is January 27-28 and they are delay my package. And every time I call FedEx customer service they kept tell me their no one where home to sign for the package to be released and I have proof and...
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A
Amanda Guercio
Jan 28, 2022
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Lack of Delivery

I have had FedEx deliver packages last week. I got a call this morning saying the delivery driver won’t deliver due to roads being icy. Our road has not changed in conditions from the last time they delivered. There is still dirt on hills. Non 4x4 cars have been getting in and out with no problems. If the problem is due to staffing… say so!!! Don’t blame the roads!!! I am not happy that FedEx takes on big jobs like Costco deliveries...
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Address:Miami Area

A FEDEX Truck hit my car parked at my house address. There is no response from their local insurance Mr. James Lanzalone representative who is the person that handles accidents for FedEx. can you help?...
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murugan198512
from TRIVANDRUM, Kerala
Jan 27, 2022
Mar 21, 2022
This thread was updated on Mar 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My international urgent shipment stuck at Bangalore

Dear sir,

This is Murugan

My Package sent from China to India through Fedex get stuck at Bangalore due to clearance delay. Paid more the 100$ for just transportation.
After the parcel arrived at Bangalore ( on12th Jan), Fedex Bangalore office clearance admin contacted me requesting document. After i provided all the required documents there is no responses, no confirmation mail, not able to contact anyone...
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S
schacha
Jan 27, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Clearance from recipient.

I am getting A specialized form/statement is required for clearance from recipient.
Recommended action: Please call FedEx Customer Service. msg on my fedex tracking number. However, no fedex numbers are working. What am I supposed to do now? What documents do they need?...
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Mel H
Jan 27, 2022
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Claim resolution

Account number[protected]
Tracking number[protected]

This claim was filed Dec 17th.

A box full of items belonging to persons was lost. We had to refund everyone who sent us stuff and were left with nothing because the box had such expensive stuff. We sent all invoices, we have the proof of all the broken down boxes. A box weighing 50 plus lb and you lose it with no care for how it affects the person's...
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L
Lake Palmetto HOA Board
Jan 27, 2022
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Speeding delivery driver

Address:lake palmetto ln, N. Charleston, SC 29418

Today, a Fedex driver decided to test the acceleration between speed bumps in my neighborhood (Lake Palmetto Townhomes, Charleston SC / LIC Plate P661504)

I have a bad enough problem with residents speeding in sedans. A Fedex driver in a box truck doing 30 mph around blind-corners is a REAL bad idea. We have signs posted for 10mph and speed bumps that would imply cautionary driving to any responsible adult.

we...
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U
ushaputtaswamy
Jan 26, 2022
Jan 29, 2022
This thread was updated on Jan 29, 2022
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Fedex International priority shipping - Package not delivered

Address:2nd Floor, West Wing, No. 15, 1st Main road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India 560009

I was supposed to receive a document package(AWB[protected] which was shipped from USA on 11th January 2022. Expected delivery date was 16th January. Package reached Bengaluru, India on 16th January and later there has been no movement. Tracking shows as Customs Delay.
I already provided the necessary KYC document to Fedex India and also received verification email from Fedex India. It has been 8 days since and there has been...
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G
gregab
Jan 26, 2022
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Delivery problems

Address:pinville n.c fort mill n.c

I have on my profile not to deliver to my front door, and put packages at side door but after 5 calls within 6 to 8 months they still do it. I am disabled and can get to front door. I everytime I call they say it wont happen again but it has happened ever since....
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D
Dolaws
Jan 26, 2022
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Parcel delivery

Address:2695 state rt 3

Last package before today was dropped and left in the snow bank at the wrong address and today my package was put in my USPS mailbox. Big wrong!! Delivery are to be made at my front door please. I don't want anyone but my USPS carrier in or at my Mailbox!!...
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A
aar999
Jan 26, 2022
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Package pending more than 2 months with fedex

Package[protected] was reached Bengaluru on 20 November 2021. But same was not delivered till date. We are calling customer care every day but there is no progress. When we call customer care the reply is will be clearing within 24 hours. Even my person visited Bengaluru office also no response from the FEDEX. They not even allow into the office. By so many visits also no reply from the FEDEX.
NOBODY KNOWS WHAT IS HAPPENED WITH...
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Address:138 Collier Rd., Brandon, Ms 39042

Upon hearing the driver pull in the yard, I opened the door to find the FedEx driver throwing my packages on the porch to the door when he was literally 5 steps from the front door and that's with him backing the van to the porch. I don't appreciate how my hard earned money was handled by someone that evidently does not appreciate/value his job!...
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S
svr.mic
Jan 26, 2022
Feb 18, 2022
This thread was updated on Feb 18, 2022
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Pending customs clearance since 40 days

AWB[protected]International Priority Delivery)
I have been waiting for the response of FedEx since December 16th 2021, when the parcel arrived at Bangalore customs. No body at their customs clearance office bother to reply to my mails or answer phone calls. Only their customer care service provides repeated standard line " will get back to you with 24h", but all in vain.

Hope FedEx at least now inform me regarding...
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M
Mr Vegan
Jan 25, 2022
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FedEx-286783808190

Address:Bangalore
Website:Fedex India

It's been 7 weeks now and yet the shipment is still in Bangalore. What is wrong with FedEx Team? like seriously? 7 weeks and yet shipment can't be delivered after asking all sorts of Invoice copies and hundreds of calls and emails, just to be ignored? If you are incapable of delivering the product, why bother taking up the job in the first place? Probably the worst service till date !!
So will my shipment will be delivered or do i...
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