Fedex — Pending customs clearance since 40 days

Fedex — Pending customs clearance since 40 days

S svr.mic Jan 26, 2022 Feb 18, 2022 This thread was updated on Feb 18, 2022

AWB[protected]International Priority Delivery) I have been waiting for the response of FedEx since December 16th 2021, when the parcel arrived at Bangalore customs. No body at their customs clearance office bother to reply to my mails or answer phone calls. Only their customer care service provides repeated standard line " will get back to you with 24h", but all in vain. Hope FedEx at least now inform me regarding the reason for this unending delay. Was this information helpful? No (0) Yes (0)
FedEx customer support has been notified about the posted complaint. Verified Support Jan 27, 2022 FedEx Customer Care's response Dear Customer, We regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you. Regards, FedEx Express Feb 01, 2022 Updated by svr.mic After 5 days of previous email, still no reply from FedEx, panthentic., when will it get resolved?? Feb 04, 2022 Updated by svr.mic Not answering the phone nor replying to my mails, issue in still unresolved even after previous update on 27th, Jan, 2022. Feb 18, 2022 Updated by svr.mic Not resolved yet, 2 months in customs clearance and still waiting
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