Fedex — product stuck in custom new delhi

My friend send me a product from us through fedex priority international shipment and it's awb[protected]. It's in custom from last 10 days, require a commercial invoice, which i already submitted 3 times to fedex, but till now didn't have any update from anyone. I'm just clueless, don't know what to do. I'm just hoping that the custom will release my package and fedex will deliver it to me. It's just a hope. Let see.
+1 photos
Was this information helpful?
No (0)
Yes (0)
FedEx customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2020
FedEx Customer Care's response
Dear Customer,

Please share your contact number, AWB Number and email id. We will get back to you with an update.

Regards,
FedEx Express
Sep 17, 2020
Updated by rroy.work44
Contact Number - [protected]
AWB[protected] and
Email - rroy.[protected]@gmail.com

Waiting for your help.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FedEx
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1459
    Pending
    0
    Resolved
    631
    FedEx Phone
    +91 22 2571 4444 [Customer Care]
    FedEx Address
    2nd Floor, West Wing, No. 15, 1st Main Road, 6th Cross, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all FedEx contact information