[Resolved]  Fedex — product under regulatory review

Address:620017

[protected] is my tracking id this is my first time import items through fedex, but it doesn't satisfying, my packege at bangalore now and show s items at regulatory review, it doesn't contain any kind of violent items, to be at review for two days. It's also show s that delivery date is also not available this time, but it should be delivered today it's has been 8 days since the shipment made.
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Nov 28, 2018
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2018
FedEx Customer Care's response
Dear Annie Lazarus,

We regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
Nov 25, 2018
Updated by Annie Lazarus Gani
It does not seem to move forward, it's has been a long time, as said the parcel must reach with in 10 days but it's not, I need solution and I need my parcel soon, I can't waiting all year long to get one parcel . If it's not reach soon I'll be the one who bare the loss
Verified Support
Nov 26, 2018
FedEx Customer Care's response
Dear Sir,

Due to technical issue at Wipro all assessments are pending and concern team is working for resolution. Assessment pending with customs department and we have informed the concern team to prioritize to release and get delivered.

Regards,
FedEx Express
Complaint comments 

Comments

I don't know when it's gonna deliver, no one called now or responding to my complaint, the FedEx customer service is very worst, it's has been 5 days, it's still at Bangalore, no response no solution.
My shipment status is 1. A specialized form/statement is required for clearance from recipient.
What does this mean?

Tracking number is[protected].

It is coming from KOWL OON HK. i need to give documents for the clearence. Let me know if i have to do something
FedEx Customer Care's response, Dec 5, 2018
Verified Support
Dear Customer,

we regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
FedEx Customer Care's response, Dec 5, 2018
Verified Support
Dear Customer,

The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.

Regards,
FedEx Express

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