[Resolved]  Fedex — shipment delayed by fedex

Address:

Bangalore, Karnataka, 560047

Track id :[protected]
Name : shailendra sinh rajput
Contact no. [protected]

On 25th from beijing china i ordered 1 equipment.. And from chinese compony they provided commercial invoice everything even that fedex china kept my short name on awb and because of that my shipment delayed
Second reason from the day i started to track my shipment i was doing follow up with [protected]@fedex.com and they sent me mail to forward my kyc details on same mail so i forwarded there and i got reply that my kyc details they will submit with concern department on 28th.. After that my shipment arrived in india on 29th night and status was custom delay specialized form/statement required from recipient. Then on 30th morning at 10.30 again i sent format of deputy commissions letter for name mistake on awb and again forwarded all details of kyc on given another mail id.. And they said me to wait 2 to 3 days... Today 3 days overed and status of tracking detail is goods are subject to regulatory review.. And there isn't any proper answer from customer care that why status still asking to call fedex and my authorization letter and name miss match letter they accepted or not.. They just say wait till next day... And every-time i call fedex they says different thing.. And they still asking u submitted kyc or not.. If i says i already did 4 days back then they says ok then wait till morning.. This is the answer i getting.. Please try to deliver it soon so net time again i can trust fedex..