Fedex, Snapdeal — tamper seal,non availability of product | |||
I went to receive my parcel of 279 rs from snap deal to fedex office at thoraipakkam chennai... I paid 280 rs and received the package ... the seal is tampered and the product is not available inside the package.. I showed to them rite there in fedex office itself they refused to give my money back... and the people (MOHAN AND ANOTHER STAFF) used improper language (too much bad words) and they were totally drunk and out of control... They treated me like ... I spoke to the team leader and manager of fedex over phone of tat place and no proper response from them at all.. that too MR.VINCENT AROKIARAJ never gave proper response at all. place : thoraipakkam fedex center date: 30/5/15 time:9 pm Was this information helpful? | |||
3 Comments | |||
Comments
Dear Ashu Ashwin,
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team
Dear Ashu Ashwin,
Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.
Regards,
Snapdeal Online Team
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Please accept our sincere apologies for the inconvenience caused. Please be assured that we do not encourage this kind of behavior and will take appropriate action where required. Kindly email us your contact details (Name, email ID and number) on [protected]@corp.ds.fedex.com. Do mention the name of our customer care representative as well.
Regards,
FedEx India