[Resolved] Fedex — Tracking No. 728914479339 - Clearance delay - Import
Shshh27 on Jul 6, 2017
On 6/30/2017 i got email from fedex.com stating In order to clear your shipment "728914479339 " without delays, we request you to submit the following at the earliest.
they requested to provide KYC Form and Consignee authorization and i already replied on 6/30/2017 with all the required documents
now its more then 5 days but no update from Fedex, on 4th July i talked on their no 1800 209 6161 and they said they have received my documents and its under process so today on 6th July i called again to get new update and i surprised to get their new statements, now they are saying that they have not receive my documents and requested me to send it again and 2nd time i have send my documents as i have no other choice
No body is giving any correct update nor clearing my shipment and not sure what kind of game they are playing with their customers
Note: I have recordings of all conversation to show it how every time they have given wrong/fake information
Tracking No. 728914479339
Complaint marked as Resolved Aug 6, 2017
[Jul 06, 2017] FedEx customer support has been notified about the posted complaint.
Verified SupportFedEx Customer Care's response, Jul 06, 2017
We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.
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