[Resolved] Fedex — Tracking number[protected] package still not delivered

sumanth007

from Mumbai, Maharashtra

Address:	560083
Website:	www.fedex.com/in

Hi Team,

I have contacted FedEx many time regarding my package. Which is stuck in customs clearance for more than 10 days now. Whenever I get in touch with customer service or so called custom officer from FedEx they always say it's yet to clear the customs. The customs officer name from FedEx is Jijo thomas whose behaviour is unprofessional and rude. He never responds to my calls .Just wanted to check if I am going to get my package or not. If I am going to get it when will I get it? My other packages are already delivered by DHL and Aramex which has to go through the same customs. We will never deal with FedEx again.

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Jun 24, 2017

Complaint marked as Resolved

FedEx customer support has been notified about the posted complaint.

Verified Support

May 19, 2017

FedEx Customer Care's response Hi Sumanth,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express

Verified Support

May 24, 2017

FedEx Customer Care's response Hi Sumanth,

The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.

Regards,
FedEx Express