[Resolved]  Fedex — very bad service and i have mentally disturbed

Address:Faridabad, Haryana, 121001

Dear sir/madam.
Myself santbir singh and proprietor of hans industrial valves and pumps, i have booked an shipment on dated 11/09/2019 from italy to india haryana but after several reminders, phone calls and sending several mails till today they have not collected the shipment from our supplier in italy. As we need the material was urgently but they don't have any problem from our problem due to this i have very mentally disturb because our client need the above materials on priority and we are facing big problem.
We request you to kindly take an strong action against fedex as they don't have people to care there clients.
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Oct 17, 2019
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2019
FedEx Customer Care's response
Dear Santbir,

We regret the inconvenience caused. Please DM us your contact number and AWB number. We will get in touch with you.

Regards,
ACT Fibernet
Complaint comments 

Comments

Dear sir,
Pls find below Tracking number[protected] it is booked on 11/09/2019 from Italy to Faridabad -12001, Haryana for Hans Industrial Valves & pumps but till today it is not picked from our shipper after several reminders, everyday 3-4 times call in your customer care but inspite that nothing happen and still our shipment at our shipper place.

Due to delay in shipment our client crying on us for material and we are not able to explain and answer anything to them

my contact number is [protected].

Best regards
Santbir Singh

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