[Resolved]  Fedex — whereabouts of a supplier - reg

Address:600083

Sir,
I have been buying materials from various online sites and recently when i wasn't in town one of the consignments was handed over to my mother-in-law and rs.1490/- was collected from her towards the cost of the same, when i came back i was really surprised as well as shocked since i haven't ordered anything against cash on delivery option and i have checked all my emails and couldn't find any order being placed by me, i request you to kindly let me know the full delivery address along with their bank account details since you only have collected payment and you will either give it as cash or will be depositing the same in their account. When my staff went to your guindy office in chennai they were given a cold response and i am forced to inform you that if i don't get a proper reply i have no option but to lodge a police complaint, which i don't want to happen,
Awaiting your favourable response in this regard, or you take back the material from me and arrange for my refund!

Waybill of the consignment is attached

Thanks & regards,
S. Kirthivasan
[protected]
[protected]
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May 23, 2019
Complaint marked as Resolved 
FedEx customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
FedEx Customer Care's response
Dear Customer,

we regret the inconvenience caused. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express
Apr 24, 2019
Updated by kirthivasan
Till now nobody contacted from your side regarding our above given complaint, can u pls ask your team to give us the required information. Issue cannot prolong. Please look into our matter seriously
Complaint comments 

Comments

Based on our given on 22.04.2019 regarding our unordered product, no reply and action taken till now. You have told will ask your person to contact us within 24 hours, now we are in 25th of April, we lodged our complaint on 22.04.2019. Please provide the required information of our request.

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