Fenesta — Delay in placement of order.

Address:

Fenesta and Esscon

This complaint is against Fenesta team and Esscon as they kept me in dark and did not place the order even after conducting the final site survey on 10th March 2022. My reminders to both the parties went unnoticed and without any response. It has been more than 30 days since I made the first payment.
Since my order has not been placed yet I am not sure when the actual installation will take place. I need a complete refund of money else I will have to file a complaint against Fenesta and seek compensation for deficient services and this money fraud.