Fenesta — non receipt of material

Website:

fenesta.com

I had placed the order for fenesta window for my house in the month of september with 100% advance payment but the company is unable to deliver the material till date. There was some complication in the payment made due to this i had paid another 100% advance on the assurance that i will get the refund of the previous amount but till date i have not received the refund also.

The details is as under.
M/q0242707 8/25/2018