Ferns And Petals — FNP Fraud/Non- delivery of order after full payment

Address:	DELHI
Website:	www.fnp.com

I ordered cake and gift with surged prices only to get it delivered on Valentine's day i, e 14th Feb 2021.

The day and time slot has already passed, today is 15th feb yet there is no update on order and it did not get delivered. Customer care is irresponsive. This is the 2nd time I'm disappointed with FNP customer service and feel cheated.Why do you guys take order and full payment when you can't deliver it.

There is no option to cancel the order . I WANT FULL REFUND OF MY ORDER