Ferns N Petals — Claim to be Global Delivery !

Address:

Globally Apprently!

The order worth 7800/- had to reach Germany with all details provided and the contact no of the reciever as well. All that was said to us on the day of delivery was, delivery attempted wrong adress. They have not even tried to call the reciever to check.from the 14th of this month since they are trained to tell allow us some time to get back to you nothing else has moved positively so far..we have been trying to get back to them with an alternate adress, asked them for a refund, self pick up. Again all they say is allow us time to check with the team, we are on the 23rd and its the same response. We do not have an adress proof ! Since the reciever is a student and has registered for one. But all other deliveries with the same adress other people sent have reached her with no problem at all. Having said that, we have given an alternate adress close to the place so the reciever can go and collect them personally, that also they dont follow.
One is that we have lost so much money trusting them and the time waiting for them to act on something.
Two is they just dont follow up and make the changes quickly
Unbelievable service !
Please do not opt for ferns and petals ! Unreliable, untrustworthy, useless. You will loose money, embarass yourself and waste time in following up.

We need a refund on our order considering they have been uselss so far !!