Ferns N Petals — defective cake delivered

Address:SILVER SPRING APARTMENT FLAT NO 294 B, LOKHRA BETKUCHI, Kamrup Metropolitan, Assam, 781035

I have ordered a cake 4kg worth 6600 rs on 6/12/2019 for my son birthday. I have received a cake on 8/12/2019 but too my surprise i have received a cake which was destroyed and received through booking a normal uber cab. Which i was no intimated earlier. After that i have called several times and they are saying they are working on it. The cake is not at all presentable.
The company is not at all taken care of delivery part and neither giving solution since last 6hours
Order no 13845672
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Ferns N Petals customer support has been notified about the posted complaint.
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I have received the refund but it was a bad experience i have to run for lots of hurdles to arrang a different with such a short notice . 😣😣😣😣😣

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