Ferns N Petals — Fraud by Ferns n Petals by not delivering the gift ever

Address:	Gurgaon, Haryana, 122001
Website:	www.fnp.com

I was supposed to receive a gift courier for which a delivery was attempted on 15th March, 2017 at my address but at that time, nobody was at home. So, the delivery boy went back.

On following up with the delivery boy, I was told that he has given the courier back to 'Flower Hub', Sector 57, Gurgaon, the shop from where this courier was dispatched. Ever since then, I have been regularly following up but every attempt went in vain.

I called customer care ample number of times but either the call doesn't connect ( shows the quality of services fernsnpetals provide) or 1 or 2 times when the call got connected, I was told that without knowing order id, they can't help me in any way. I tried making them understand that it was a gift and I am a recipient for it, how can they expect me to know the order id but it was of no use. Company's guys put the call on hold and never come back.

Seriously, really moved with the kind of services it provide. A sheer fraud it is doing to its customers. I mean, how on earth can a company which claims to provide services in 140 countries not track the order based on the recipient's phone number, address details and date and time of delivery. Is it that much lacking in terms of technology it has ?

I strongly recommend others to refrain from using fernsnpetals as medium to deliver any kind of good wishes to your loved ones. If you do, never expect your items to be delivered to the recipient.

Key Information:

Delivery Boy's Number :- [protected] (Shankar)

Owner's Number :- [protected] (Bhushan Sharma)

Delivery attempted Date :- 15th March, 2017

Address of Delivery :- 550/4, Jacobpura, New Railway Road, Behind St. Crispin's School, Gurgaon, 122001

Address of Shop : Flower Hub, Sector 57, Gurgaon