Ferns N Petals — gift from unknown sender, without name/details

Address:

Kolkata, West Bengal

This is to inform you that yesterday morning i have received a gift containing cake, chocolates, cutting knife and candles from some unknown person (Order id:[protected] via ferns n petals. The person did not share any personal details regarding his/her identity.
I called the customer care of ferns n petals asking the sender's details to return back the gift, but they told me that neither they have the permission to disclose the sender's name nor they have any policy to return back the gift.

How could a company like ferns n petals take such orders from anonymous to send gifts to people? It is not expected from a company like this to show such non sense activities for arbitrary people. How come they do not have a policy to return back such gifts? I believe everyone has their private space and everyone needs to respect that at least.

I want you to take necessary steps towards the person who got the permission from the company to show that much audacity and responsible for such a disgusting incident.
Looking forward towards the earliest action from your side.