[Resolved]  Fitness First India Pvt Ltd — Fitness First Platinum Saket cheating customers

Address:	South Delhi, Delhi
Website:	www.fitnessfirst.net.in

I was one of the founder members of Fitness First Platinum, Saket, New Delhi last year. Just like the other 300 founder members, I was promised by the Sales team that there is a lifetime guarantee that my monthly due would not be increased. This was how they convinced the first 300 people to join.

Last month, they increased the monthly dues by 25% and called it a "nominal" increase. When we went to the management about why did they increase despite giving us a lifetime offer to make us join, the Sales Head Ms Rinki Kumar said that they "did not give it in writing" and there's nothing you can do about it. Just leave if you want. Now this would have been easy, but they charged Rs 10,000 as joining fee which they are not ready to refund.

The Sales team at Fitness First platinum is the most dishonest that I've ever encountered. You don't expect an international brand to behave like this, but unfortunately this is the case.