| Website: fitpass.co.in/fitness-sale?srsltid=AfmBOoq1AGcKTlubL8n45_s4M5MdDMm02PuEfhBfWhs-TOWPRLX1wyYm |
I recently purchased a Fitpass membership based on a misleading online advertisement claiming an 85% discount for unlimited gym access. However, the membership turned out to be primarily online services and not the gym access as advertised. Customer service was unhelpful and refused to provide a refund. Avoid this company at all costs
Fitpass has an online offer with an 85% discount to access thousands of gyms. Among these offers is Fitpass itself, which is presented with three options that are all online, but this isn't clear in the advertising. The other options are FitFeast, Fitcoach, and FitTV (the only one that is clearly online). The worst part is that when I contacted customer service hours after purchasing, they told me I couldn't change the membership and that I couldn't get a refund either, which I consider a complete fraud Was this information helpful? | 
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