Fitpass Complaints & Reviews

Through corporate plan I took their membership which included a smartwatch on January 10, on February 10 when I proactively asked when would I receive my smartwatch they said that the delivery address is not updated, what we're they doing the entire month. I updated my address on February 10 and they said it would take more 25-30 working days but today 28th march more than the committed date haven't received my watch yet. Neither they are...

Bought fit pass membership on 1st April and they have made a fool of me. The studios shown on the app are closed or do not have classes. Shown pics are totally different then the actual. Claimed facilities are also not same. First they take their own sweet time to reply on complaints and even after that they are unable to provide any solution to this issue. They don't give active response and just wasting my time by saying that they are keep...

They were showing the gym in our area in the app. I bought the membership with that gym in my mind. But when I visited the gym, they are saying they are not in tie-up with Fitpass since long back. But the gym is still showing in the app. I want my refund. And when I try to reach them. I can't reach them....

They listed so many gyms and fitness centres in their application. So far I tried 3 and all owners refused to allow me and they said that they don't have any membership with Fitpass. No support from customer centre, so far 3 emails sent and disputed 3 booking centres. They didn't care at all....

I don’t understand how can you auto debit someone’s money like that and charge them with a cancellation fee of ₹809 for some people this could be convenient but what about others? So first they charged me with 1600₹ and then when I wanted to cancel they were asking for 809₹ more so I waited a couple of hours thinking what to do and then they removed the option on cancellation and told me you’ll be charged 1600₹ more on 7th dec...

This app is not allowing me to unsubscribe from its auto renewal and charging me every month.
The app is freezing and when I tried complaining them, their customer care phone number is unanswered and even my emails are not answered.
Also, They are charging cancellation fee equivalent to the subscription fee even if I cancel early before the billing date....

Fitpass is a subscription based company which lets you access fitness centers it has tie up with.
I have subscribed for ₹999/month plan 3 months ago and have been trying to unsubscribe to the services since 2 months.
The cancellation charges charged by them is ₹809 for just unsubscribing these services.
These charges are unjustified and clear case of fraud.
I urge you to please take immediate action against...

I had subscribed to fitpass that is an app that has tie ups with gyms/fitness centers. The monthy subscription fee was ₹999 & my credit card was registered with them.
During this covid lockdown i was being charged monthly subscription fee despite of the fact that they could not provide us with the service.
I called up their customer care service & expressed my grieviance & also enquired about the cancellation charges.
The...