[Resolved] Flip Kart — mobile refund requested but they are denying to pick the mobile

ramakrishna999999999

from Gurgaon, Haryana

Address:

122001

Hi
I have purchaged the mobile i. E panasonic eluga ray x model through flipkart by online, due to bad performence of device with in 10 days i have raised the request for refund my money. But they are not willing to pickup and refund my money - flim kart saying that seller is not interested to give the refund in the mean time they send one technishian to test my device after also same bad performence like heating, speaker and mike problem, ist sim is not working etc.

For communication flip kart customerr support :[protected]

Attached docs : 1. Order number of flip kart
2. Invoice of consulting rooms pvt ltd received from flip kart
3. Refund request and pick

Thanks

Ramakrishna
[protected]

+4 photos

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Mar 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

Verified Support

Feb 15, 2018

Flipkart Customer Care's response We will revert on it.

Feb 15, 2018

Updated by ramakrishna999999999 Dear Flip Kart

My account details

hi

you can find the account details given below:

Bank account No: [protected]
IFSC code :: HDFC0003119
BANK NAME : HDFC BANK LTD
NAME : Ramakrishhna

Thanks

Ramakrishna
[protected] ( alternatative contact)

Verified Support

Feb 16, 2018

Flipkart Customer Care's response Customer raised complaint regarding product defective and looking for refund, we have interacted with customer and told as per the technician there was no issue with the product so requested to visit authorized service center he agreed closing the case from our team

Feb 17, 2018

Updated by ramakrishna999999999 Hi all

please find the above communication, first Flip kart asked me the account details, same i sent to them, they have not responded on that and again they are saying that visit the service centre, which is totally unfair and unacceptable .
i am not interested with mobile bcz fist day onwords problem happening so i requested refund of my money, instead of refunding my money they are saying differently.

i never accepted with their proposal as visit the service centres. i am very much stick on that to retrun the product .

Thanks
Ramakrishna
[protected]

Feb 17, 2018

Updated by ramakrishna999999999 hi all

please don't relie the flip kart customer care postings they trying to convince the people who are visiting this site, instead of finding the solution, they are trying to manupulate the issue to flipkarrt favour which is totally unfair practice .

Thanks

Ramakrishna
[protected]

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Comments

ramakrishna999999999

from Gurgaon, Haryana

hi

you can find the account details given below:

Bank account No: [protected]
IFSC code :: HDFC0003119
BANK NAME : HDFC BANK LTD
NAME : Ramakrishhna

Thanks

Ramakrishna
[protected] ( alternatative contact)