[Resolved]  Flipcart — order id:od[protected]

Address: 583201

Dear sir/madam,

I had first time purchased mmoto e4+ mobile in flipkart (Availaible in flipkart only) when purchsing time showed two items for add, i added.
After that delivered to me, i had checked phone i wonder selected sms deletiing & recent call searching is not available iin that phone (It's exactly main basic feature in every phone) immeaditly i had intimated for take return with two added accessories.. But till to today not get response properly. I had given single * review after that last night called one customer care they told to me 'plz go to settings and give update then will be problem resolved' if not solved your problem again you can select to return option again.

I do the same but problem is running same then i visited to site for return, mircle they had removed refund & replace option then how can i connect..?

Finally i had requested for call, called me.. Now told as per seller policy they didn't take return..! Otherone thing is flipkart is not customer faveor they only sellers faveor compare to other online website like snapdeal, paytm it's totally different.

In track order option they don't have other reason for replace/return (They selectd reasons only there) return option completly not there. Customer support very very worste..!

Now i'm very very dissopinted with fipkart (In my 1st purchase)
I wish to return all my ordered product if not agree i'm ready give my all items as a gift to flipkart md/ceo they can use my ordered items i will be more happy..

I want md/ceo addres for sending my items for gift.. Plz provide me.

Thanks & regards
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Oct 15, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Sep 08, 2017
Updated by Mallikarjuna Gowdru
Still I didn't get any response from Flipcart.. See how is the service..
Verified Support
Sep 13, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 13, 2017
Flipkart Customer Care's response
We contacted customer and as per seller policy and customer understanding replacement has been approved. Hence, closing form our end.
Sep 15, 2017
Updated by Mallikarjuna Gowdru
Hello Sir,
If you want to good service you should follow Your policy or Customer policy Not Seller policy...
I know you're all cheating Lot of customers.. you don't have general things about customer query.. if you want customer related good service you should be take learn from 'snap deal'
I told you i want to return this product That's all or I'll send to gift to your M.D..
Kindly provide address I'll send...

Thanks for your delayed reply
Sep 17, 2017
Updated by Mallikarjuna Gowdru
Hello Sir What you decided..? If you want to I Agree for replace Plzz first you attach here to screen shots about I Identified Problems Then only i wish to take replace otherwise kindly refund my money..
Sep 20, 2017
Updated by Mallikarjuna Gowdru
Hello Flipkart are you there or died..?
Sep 22, 2017
Updated by Mallikarjuna Gowdru
Hello Sir.. I know you are Unfit and not ready to solve my Problem.. So, Kindly provide me your MD Address I'll send as gift...
 
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