[Resolved] Flipkart — account blocked and money not refunded | |||||
Hello there, My name is Ravi Makwana and my login ID for flipkart account is ravi.[protected]@gmail.com. I had ordered Redmi Note 5 Pro on 1st August, 2018. The next day i received a message that the order has been dispatched and the same day i received an message that the refund has been initiated and shall reflect in my bank account in few days. I dont know why my order has been cancelled. when i tried to login my account i cant even login. I tried calling customer care saveral times but did not got satisfactory answer. I either i want my refund of 14999/- or the mobile and i want my account to be activated again. Even i have the recording of the customer care conversation that clearly states that they have not resolved my issue. Was this information helpful? | |||||
Sep 17, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 06, 2018 Flipkart Customer Care's response We will revert on it.
Verified Support Aug 07, 2018 Flipkart Customer Care's response Customer raised a complaint stating that the account is blocked. We have interacted with the customer and informed that as our systems have detected irregularities in the payment method used for the order customer account has been blocked. We always ensure that the transactions made using online payment methods are authorized and secure this is for account security. Hence, closing the complaint from our end.
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 1 Comment | |||||
Comments
Hello please elaborate "detected irregularities in the payment method". What type of irregularities we are talking about. I had done all the payments in regular procedure. Now what are the steps i need to follow in order to activate my account again. I am an genuine customer of flipkart and hence i want to buy many more items from it, so i need to activate my account in any case. Please help.
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