[Resolved] Flipkart — Amount debited from bank but order was not placed | |||||
I was ordering a pair of multi color lungis on Flipkart. I filled out everything. Then I chose to pay using net banking and the bank was United Bank of India. The amount has been deducted from my account but the order was not placed. I have the cyber receipt as well. I send an email to Flipkart and got no response. I called at the toll free number and the IVR gave an assurance that I will get a call back. Still no response. What should I do? Till now I was using Snapdeal for shopping and was very satisfied. I don't know why I chose Flipkart this time. I am cursing myself. I am also attaching a cyber receipt of the transaction. Was this information helpful? | |||||
Jul 8, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 30, 2017 Flipkart Customer Care's response Hi Team, We are unable to find order detail or register contact number for given complaint. We request you to get in touch with our customer care team on below detail. We're available 24 hours a day. [protected] or[protected] Email :- [protected]@flipkart.com Verified Support May 31, 2017 Flipkart Customer Care's response Please do provide us the registered contact details so that we can look into this.
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19 Comments | |||||
Comments
I was ordering a moto pulse max headphone on Flipkart. I filled out everything. Then I chose to pay using net banking and the bank was United Bank of India. The amount has been deducted from my account but the order was not placed. I have the cyber receipt as well. I send an email to Flipkart and got no response. I called at the toll free number and the IVR gave an assurance that I will get a call back. Still no response. What should I do?
Till now I was using Snapdeal for shopping and was very satisfied. I don't know why I chose Flipkart this time. I am cursing myself..
reg number: [protected]
email id: [protected]@gmail.com
Till now I was using Snapdeal for shopping and was very satisfied. I don't know why I chose Flipkart this time. I am cursing myself..
reg number: [protected]
email id: [protected]@gmail.com
Akhilesh258296's reply, Oct 13, 2017
sorry my bank was icici
i was ordering 2 tshirt but my money debited but order not placed . so sir what i do?
My amount deducted from flipkart but order not confirmed. And then flipkart saying we don't received any amount from you. [protected]
harishk2873's reply, Jun 6, 2020
Did the amount has returned to your bank account
on[protected] i have order 2 books from flipkart. I have done payment through SBI online banking . The money is already deducted from my account but now flipkart is saying payment not yet confirmed from bank..
So please tell me what to do next..
So please tell me what to do next..
harishk2873's reply, Jun 6, 2020
Did u got your money back
Money deducted but saying Payment not yet confirmed from the bank
Same thing happened with me in flipkart on 28th of August 2020. I ordered a realme 6 smartphone at the price Rs. 15999/- . Money deducted from my account but order wasn't placed and I didn't get order id. I talked with customer care and they told they didn't recieve any money. I am totally shocked and sent the screen shot of my account statement where clearly seen the money paid to flipkart, mumbai. Then they told me to relax. Money will be reversed to my account but till today, no any money is reversed or credited to my bank account. Please suggest what should I do?
tapal1990's reply, Sep 11, 2020
I have faced the same issue on 02 sep 2020. I wanna know if u have received the refund and if u did, then how did it happen? I'm yet to receive the refund. I have been calling both bank and flipkart care from past 5 days yet there is no resolution
Ur reply will help me a lot
Ur reply will help me a lot
tejpalsingh4uhere's reply, Sep 14, 2020
bro same thing happened with me. today 17, 500 money deducted for moto fusion plus. and in order it says "payment not yet confirmed from the bank" what to do? u got ur refund? on calling IVR says ur refund will be in ur bank if money got deducted.
Finally got my payment after 3days of hassle. Thanks flipkart. 🤗
abhijitsardar's reply, Oct 2, 2020
Could you please tell how did you get your money back?
Ajeeta Singh's reply, Oct 23, 2020
Please tell us how
Money got deducted and they are telling no order with thos order id?? I have the screen shot of all transaction.. Then why do u peopl say there is no such order id??
Sir, amount has been deducted from my Ac but the order is not showing up on Flipkart App. Therefore, I kindly request you to refund my Amount.
My Flipkart ac. Mobile is [protected]
My name in Flipkart ac is Racho Sid
I have made my payment from my Jio no. [protected] via Google Pay.
My Flipkart ac. Mobile is [protected]
My name in Flipkart ac is Racho Sid
I have made my payment from my Jio no. [protected] via Google Pay.
Pipon's reply, Jul 4, 2021
Did u get refund
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Flipkart did not refund amount to bank.
My phone number [protected]