[Resolved] Flipkart — Amount of Rs. 212/- deducted twice from my account and not paid back | |
Hi, I am giving below the transaction details with 1) Flip kart 2) Google Pay 3) Canara Bank - on deduction of Rs. 212/- from my bank account. 1) Flip kart Flip kart Order ID No. OD[protected] dated 23/9/2021 for Cushion Cover Rs. 212/- I had placed the above order on 23/9/2021 but got a message from Flipkart that “Order not placed - your payment was not confirmed by the bank” I called customer support many times but the response is that your bank has declined the transaction so I have to contact the bank for refund. 2) Google Pay Received a receipt from Google Pay that the amount of Rs. 212/- paid to “Flip kart Internet Pvt. Ltd. For OD[protected]. UPI transaction ID[protected] to Flip kart [protected]@ybl Google transaction ID – CICAgODqurWEPA 3) My Canara Bank Account No.[protected] Amount of Rs. 212/- deducted from my account on 23/9/2021 Description-UPI/DR/[protected]/Flipkart/YESB/**[protected]@ybl/Payment// PDFf867f9950e5b413a84ddHc5e1aed82d43/23/09/2021 17:21:31. Reference No.[protected] I have been constantly in touch with the bank on phone & email and was not getting proper response hence filed a complaint on CB grievance portal dated 12/9/2021 & Immediately got a reply as under:- “Customer to lodge complaint in Flipkart Customer Service & then send the screen shot to the branch with the application- Issue resolved & closed” ___________________________________________ Flipkart now is not responding hence, request for your support. Regards, Nityanand Naik Tele-[protected] Was this information helpful? | |
Nov 23, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 14, 2021 Flipkart Customer Care's response We will revert on it.
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