[Resolved] Flipkart — asus zenfone max pro m1 transaction failed amount debited | |||
I have done a transaction on 10th May, 2018 to buy Asus ZenFone Max Pro M1 which was on a flash sale...The transaction failed in Flipkart website for which I have used Internet Banking to buy the phone...Due to lack of stock availability, the transaction declined and the amount was not refuned into my bank account since 1 year...Now, in Flipkart database my transaction details are missing...I want my money back please do help me...The transaction details provided by my bank are PayU ID: [protected] Date: 10th May 2018 at 12:05:28 Transaction ID:PZT[protected]BAG1201 AMOUNT:RS. 10, 999/- ANDHRA BANK INTERNET BANKING USED... Was this information helpful? | |||
Jul 20, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 11, 2019 Flipkart Customer Care's response Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share us the order details or get in touch with our customer support number[protected]. You can also check your order status here: http://fkrt.it/bqWLi~NN Hope to hear from you soon Jun 13, 2019 Updated by Jay7777777 The transaction was unsuccessful and I didn't get the order id for that account...When I contacted the Flipkart during that time they asked me to contact the Bank...Now, the order id got disappeared... I got an email too... Now, What does that mean? Are you guys trying to make it unavailable to get rid of my issue and avoid giving back my money?  | |||
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The reply I got from Flipkart team in my email will be attached to this comment
Now there is no order id... What does that mean?
Have you guys making it unavailable to avoid giving me back my money?