Flipkart — banned from flipkart game zone

Address:Agra, Uttar Pradesh, 282007
Website:www.flipkart.com

Hi,

I have been blocked from flipkart game zone by flipkart just because the game was played from the accounts of my family members just from my one device. The reason behind this is that i have oneplus 7 which is the most efficient and fastest device in my family that's why everyone plays through my mobile. And hence, flipkart got a reason and banned the accounts from the flipkart game zone.

This work done by flipkart is so much harassing and heartbreaking to me. What's the problem when the flipkart is getting orders from all the accounts... Why can it block the accounts when it is getting profits from all of them?

Kindly help me in this issue and get it resolved asap!

I am not even being attended by the flipkart customer support and just being ignored. This is a kind of harassment to me.

I am in a pathetic condition due to this issue created by flipkart. I am a genuine person and flipkart is treating me like a fraud. I have never ever experienced anything so. This is a kind of harassment to me by flipkart.

Kindly get this resolved.
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2019
Flipkart Customer Care's response
Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.
Oct 03, 2019
Updated by _kushalgupta
All account details:-

1. [protected]
2. kushal.[protected]@gmail.com
3. [protected]
4. [protected]
5. [protected]
6. [protected]

These are the 6 accounts of my family. Kindly get all of them unblocked from the game zone and please set me free. I am facing an extensive case of harassment due to this issue created by flipkart.

Moreover, my family members have also won many rewards in the past I will also not be able to get them due to this issue created by flipkart.

Kindly get this done asap! It will be a great help to me.

I hope you will understand my concern.

Thanks & regards
Kushal Gupta
+91-[protected]
Oct 04, 2019
Updated by _kushalgupta
Witing for your response.
Oct 04, 2019
Updated by _kushalgupta
Waiting for your response
Oct 04, 2019
Updated by _kushalgupta
The accounts have not been unblocked yet. Kindly help me asap!
Complaint comments 

Comments

Hey kushal... I think you were amongst top scorers in snake smash regularly during big billion days and when you were not into toppers than i thought where is he gone! But after some 6-7 days after big billion my account and my family's 4 accounts were also blocked from playing the games. And the flipkart help support doesn't want to resolve because they are doing fraud behind this game zone because they don't want to give us our rewards that we won. I won 1600 supercoins during that period and i can understand your query too.
_kushalgupta's [Complaint's author] reply, Oct 30, 2019
Hey Sourabh...yes you are correct. I was there on the top scorers during the big billion days. All my accounts are still blocked and I have also not got all my rewards. I have just received 3 rewards out of the 10-11 won. I have just received a T.V., a pair of earphones, and a powerbank.
_kushalgupta's [Complaint's author] reply, Oct 30, 2019
Flipkart has unnecessarily blocked our accounts just because we were constantly winning there.
Hey kushal... I think you were amongst top scorers in snake smash regularly during big billion days and when you were not into toppers than i thought where is he gone! But after some 6-7 days after big billion my account and my family's 4 accounts were also blocked from playing the games. Than i thought about you also that it might possible that you were also been blocked by Flipkart and today suddenly i come through your complaint and realised that this is you here with same problem as mine.The flipkart help support doesn't want to resolve because they are doing fraud behind this game zone because they don't want to give us our rewards that we won. I won 1600 supercoins during that period and i can understand your query too.

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