Flipkart — blocked my account without my knowledge

rameshkarthi1984

from Delhi, Delhi

Address:	IIT R=TIRUPATI, 517506
Website:	www.flipkart.com

This is g ramesh working as it support in iit tirupati (Indian institute of
Technology tirupati) funded by mhrd (Ministry of human resource development
). An autonomous body under mhrd, govt. Of india.

Am working in dth (Direct to home) project one of the mhrd project. For the project
Purpose only we purchased some of the items from flip-kart and some in
Amazon..
Usually mhrd instructed to all iit's to procure all the required items from
Gem portal only (Government e-marketplace) but some times product not
Available as per our requirement. Then we get approval from our hod to
Purchase items from any online e-portal...

This is the way we have purchased all the items from the flip-kart.
But suddenly they blocked my account without communicated with me on 6th aug 2019. Also they cancelled one of my product and amount not refunded back to me.
Also some of the items not working, even i called four times no response from flipkart…

Please help me in this regards

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2019

Flipkart Customer Care's response Hi Ramesh,

Thanks for getting in touch.

We regret to inform you that we are unable to find your account and order details as we are not able to fetch any details from the shared information. Request you to share the register email ID and correct order ID in order to assist you further.

Hope to hear from you soon.

Aug 12, 2019

Updated by rameshkarthi1984 Name: G Ramesh
Mail id: [protected]@gmail.com (Registered Mail Id)
[protected]@iittp.ac.in (Official Mail id)
Phone Number: [protected]

I would like cancel all the items which was done in last week and refund the amount to my account

1.Order Id: OD[protected]
2.Order id: OD[protected]
3.Order id :OD[protected]
4.Order id: OD[protected]
5.Order id: OD[protected]

All the items are packed for return
Some of the items is not working...
I will buy all the items in Amazon, where they give respect to the customer...