[Resolved]  Flipkart — buyback guarantee policy

Address:

GOSAIPUR, Mohav, Khalegav, Varanasi, Uttar Pradesh, 221101

Sir mera name satyendra kumar or registered mobile no.[protected] hai
Sir mai apne account se 20 jan-2019 ko ko nokia ka 6.1 plus mobile phone purchase kiya tha or mobile ke sath me buyback guarantee ki policy bhi liya tha jisake anusar old mobile (Nokia 6.1 plus) ki exchange value mujhe phone ko exchange karne par 25 jun-19 to 23 sept-19 tak 8000 rs. Aur 24 sept-19 to 23 jan-2020 tak 5600 rs. Diya jayega
Lekin sir jab mai apne old ohone ko buyback guarantee ke tahat dal raha hu to mera mobile phone exchange nahi ho raha hai aur oops sorry! Abb is not enabled for this account or normali tarike se exchange show kar raha hai
Or sir esi silsile me flipkart ke customer care arvind kumar se 04 jan-2020 ko 08:04 pm par baat kiya or complent kiya or arvind kumar se maine apna complent no. Manga to unhone mujhe jhuthi dilasa dete huye kaha ki sir aapka complent no. Aapke registerd email address par bhej diya gaya hai lekin sir meri email id par ab tak na to koi msg aaya or na hi abhi tak koi samadhan nikla
[protected]@gmail.com