[Resolved]  Flipkart — call back for replacement

Address:Mumbai City, Maharashtra, 401107
Website:Flipkart

I raised a return for my product i.e. Panasonic P95 and after speaking with a dumb executive who couldnt understand what i was saying for like 10 times i was told they will book an appointment with the technician who would come and check the device and if he ia unable to resolve my query he further process ny request for request.
However, i have received 5 text stating that the technician was unable to reach me.
God knows why because i have been keeping my phone near me all the time and havent received any calls.
Then i called the Flipkart CUSTOMER CARE department and asked for a callback to which i wax told will receive a callback and ofcourse again i didnt receive any call.
I didnt know that flipkart would be such a ### site to order
Taking my money and giving defective good and then not reaching out to me to resolve my query
If today i dont receive a response from you all i will not mind taking a legal action against your stupid company.
Ticket ID 8F10-27013FLPKRT-5803253
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Jul 17, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Jun 12, 2018
Updated by Iizm Mohammad Shaikh
I just spoke to the Technician
Engineer Allocated: Jeeves engineer PARVEJ ALAM ANSARI, [protected]
I asked him when did he call me that they sent me a text stating that they were unable to reach me to which he said that he was unable to come today because of which they have been sending these texts to me for the last 3 days
Verified Support
Jun 14, 2018
Flipkart Customer Care's response
We will revert on it.
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