[Resolved]  Flipkart — cancelled order delivery still not returned and no refund

Address:

492009

Order id: od[protected]
I had accidently ordered a samsung refrigerator by paying rs 10708 through my sbi atm card when i cancelled this order it shows 'return accepted and amount of rs 10708 will be credited to your account within 7 working day after that i had order a new refrigerator and again pay 10708 for that. I had told my family about this that the order is cancelled and new order will delivered to them because i didn't resides with my family because iam defence person and on duty this time. Now courier goes to deliver and delivered that refrigerator which was cancelled and my family member had taken it because they new that order was cancelled and this must be new order. After that i called customer care of flipkart and they advice me to not open that order and they assured me that it will returned back and payment will be given and also advice to take the new order. Now already 7 days had been passed and no resolution from flipkart. The only thing i want is my money because i need it my family need it. The seller omnitech retail had called my poor parent and saides that they will not return. Kindly help me. Customer care are saying they backup team is working and now they said that they can't do anything.