[Resolved]  Flipkart — Cancelled order without informing the consumer - exchange offer fraud

Address:	Bangalore, Karnataka, 560067
Website:	www.flipkart.com

I have a complaint regarding my order OD[protected].
Today after 5 days of dispatch of MI4i mobile phone I got a message/mail
saying order has been cancelled.
I immediately call the customer care and asked to raise a complaint (IN[protected] and
change the delivery address and same has been done.
after 5 hours I again got a mail saying refund has been initiated. Without
my concern and prior information how order can be cancelled and refund
initiated.
I have exchanged my Nexus 4 mobile in exchange offer. I want my Google
Nexus 4 back otherwise please deliver new MI4i phone to new address.

I am ready to pay the amount which is going to be credited to my account
soon (Rs 4494 - refund amount).

Please take this on priority and respond because I need clarity for the
Google Nexus 4 mobile which i gave to you in exchange offer.

I am too sure that i don't need exchange amount(5000 for nexus 4), I need
my phone back else deliver new phone (Xiaomi MI4i) to the new address