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[Resolved]  Flipkart — Careless approach by Flipkart and Bajaj Electricals

I had purchased a Bajaj coffee maker from Flipkart last week...they delivered a 2.5 years old product. After complaining to Flipkart they replaced it with a 3 year old product. Yet another complaint and they replaced again with 2.5 years old product...this is such a careless attitude by Flipkart by not making sure that they would send the latest product and not old on...it clearly means that Bajaj does not new stock or it is selling old stock and lesser rate...feels like I am buying something from OLX and not Flipkart...never knew flipkart also sells old products...it's an excellent platform for e-commerce... After too much of calls and arguments they raised their hands saying that they can't give latest product and only option left to me was accepting old product or refund... Please do not but anything from flipkart if it's highly discounted else you may get old inventory product
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May 24, 2017
Complaint marked as Resolved 
Verified Support
Jan 07, 2015
Flipkart Customer Care's response
Dear Anand, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
Jan 07, 2015
Updated by Anand.c
Order-OD[protected]
Contact-[protected]
[protected]@gmail.com
Jan 10, 2015
Updated by Anand.c
Ridiculous way of handling complaint on this forum...I recd call from flipkart towards this complain...He hearheard the whole story from me again and said he would call me soon...its been almost 3 days and I have notnot recd any call
Jan 15, 2015
Updated by Anand.c
surprise no action on my last comment...flipkart kindly take a note of my last comment...my complaint is not yet resolved..
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