Flipkart.com — Returning an item. | |||||
I had raised a request for returning my Huawei Honor 5X phone, it was requested on 24th April, 2016. flipkart accepted it and told reverse pick up will be done but till today they are calling and continuously playing with date by postponing.. they are calling and telling tomorrow day after tomorrow likewise, No one has come and picked up. My Order ID: OD[protected]. Was this information helpful? | |||||
Flipkart customer support has been notified about the posted complaint. May 09, 2016 Fahid Faizl Hussain's response And also when i try their customer care ...they did not respond well ...
| |||||
4 Comments | |||||
Comments
When i placed order of my product, they didnt tell that they cant deliver the product on the pincode provided by me..then after shipping and today morning they send me a message that my order has been cancelled, bcoz they cant deliver it in the pincode address given by me... They didnt try to refund me..
Reply
I would like to cancel my order no.OD[protected].please send me a confirmation message on [protected] to cancel please do it as soon as possible.
After lodging a complaint, i got a phone call saying that they are from consumer authority, and she said she is going to refund and later they take money from flipkart with the pressure from their end.. And she asked me i am doing card 2 card transfer and asked all details of my card, cvv all.. I told it's for debiting know why are u asking these for crediting!!? Then she said no sir trust me, it's a government call it's recorded and nothing will happen and said hesitatingly, she said please confirm the otp to confirm she said i told the otp... Money find film my account... What the where we have to go..
55%
Complaints
46700
Pending
0
Resolved
25442
View all 46700 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information