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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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55%
Complaints
47285
Pending
0
Resolved
25494
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
Message:
I am following up on my earlier complaint regarding the inability to update my registered email address on my Flipkart account. My original complaint (ID: 3535263) was submitted on October 1, 2025, and I received confirmation from ConsumerComplaints.in on October 8, 2025, stating that the issue had been forwarded to Flipkart Internet Pvt. Ltd. customer service.
However, it has now been several days, and I have not received any response from Flipkart. The issue remains unresolved, and I am still unable to update my email due to OTP verification requirements from the old email ID—which I no longer have access to.
I attempted to escalate the issue by contacting Flipkart’s grievance officers via the provided numbers:
📞 +[protected]
📞 +[protected]
Unfortunately, both numbers are not working, and I have not been able to reach a human representative through Flipkart’s Help Centre either. The chatbot system does not understand my issue and fails to escalate it appropriately.
This has been a persistent problem for over four years, and I urgently need assistance from a real customer support agent. I request ConsumerComplaints.in to escalate this matter further or advise on alternate channels to resolve this issue. I am also open to verifying my identity through my registered mobile number or any other secure method Flipkart may suggest.
Thank in advance & request your continued support till resolution from Flipkart.