Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 72%
Submit a Complaint
24754
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

TwitterFacebookLinkedInYoutube
Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
4268
down
1629

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
up
3664
down
1714
+91 12 4615 0000  [Corp Office]
up
1081
down
724
+91 80 4908 3910  [Grievance Officer]
up
1175
down
862

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
72%
Complaints
24754
Pending
1145
Resolved
17525
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Flipkart related photos (7862)

Flipkart Complaints & Reviews

Sort by:

Flipkart — redmi note 7 pro phone

 Yudi Loves on Nov 8, 2019
Hi team,

I ordered a phone last month on 16th October which was initially suppose to deliver on 24th Oct and later date was changed to 31st October but I still haven't receive the product .I called customer service multiple times for an update but everytime I get the robotic answer that team will get back to you in 24-48 hours and I am getting the same answer since last 10 days . I don't have any update where is my product and when it will be delivered. It was a prepaid order these is how you treat customer . App page is still showing delivery date as 31st October which is not updated...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — login not possible

 Iftikhar Rahman on Nov 8, 2019
I'm purchasing for my family requirements but Flipkart thinks that I am buying to resell this. What is this ?? can't i buy for anyone infact i also need many things for me and for friends and thus collect supercoins though. What is my condition after so much supercoins collection you can just imagine. Few coins away from purchasing a gift card worth 3000 .### very bad service. At least they should alert us about something wrong happening. Very very bad....
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — product not delivered after 1 month as well

 Gangadhar H on Nov 8, 2019
Hi Team,

I have ordered Redmi 7S mobile on 4th oct 2019, expected delivery date was 10th oct 2019, as per the delivery status product was out for delviery on 10th oct 2019, after that till today i.e. 8th Nov 2019 not received the product.. esculated multiple time, still no resolution, when ever i call people are advising me to cancel the order, i purchased the product for 8999, if i cancel and reorder, now i need to pay 11999 for same mobile, so after waiting for 1 month for delivery, i need to pay 3000 extra to purchage again.

Please help me to resolve the issue,...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — I initiated a return of my phone within 10 days but they cancelled my request.

 Tanisha sinha on Nov 8, 2019
My name is vertika srivastava. I have purchased realme5 via [protected]@gmail.com on 16october and got delivered on 21october. Front n back camera was not working, pixels are getting broken raised return request on 31october. Next day engineer visited to check the phone which according to him was all right but camera issues remained unsolved and company rejected my request without even informing me i kept on calling their customer care no but none of the calls gave any solution. At my call on 7november i was informed that my request has been rejected and have too keep the defected phone....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — mobile phone honor 20

 Medhapandey0499 on Nov 8, 2019
I am facing issues regarding my Honor 20 my mobile was heating up and sometimes it was hanging but they send technician to resolve my problems but they disapproved my request
They said that you have to reset your phone then your phone will be fine
And don't use Internet and apps
What the hack is that, i am student i can't use Internet in my phone...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — neither product deliver nor amount refund

 Rohit Singh924 on Nov 8, 2019
Sir/medam,
I have ordered redmi note 7s mobile through Flipkart by 9999/-INR, on 4th oct they placed it to flashstar commerce seller.
Till date neither I have received my product nor they refund my amount.
I have complained several times to Flipkart but no solution provided. They are just told for wait, I have already waited from more than one month....
Complaint comments  Read comments [1]Complaint category Online Shopping

Flipkart — refund issue

 Mayank Bhalla 8501 on Nov 8, 2019
I ordered Woodland shoes worth rupees 3 7 7 4 on Flipkart they send me my parcel before date without inform me when I got the parcel and open it I was shocked in the parcel there is a white rough plastic and water bottle when I complain to the Flipkart they rise my compliment 4 times then they cancel my return request 4 times after that they block my account now what can I do please help me...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Flipkart — realme xt

 Kamleshmjain on Nov 8, 2019
I Have placed my order for Realme XT on 31st Oct .. while ordering it was showing that product will be delivered to my pin code by 3rd nov.
Today is 8th of Nov But still product is not delivered to my home address yet.
I called and chatur with customer care but they just repeating the same thing that we have already forwarded the complaint with concern team and they are working on it .. but not providing any exact date for delivery .. one of her representative told me that my address is incorrect and I need to cancel and reorder it .. after waiting for 10 days they are now telling...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — order failed but amount deducted in my bank account of rupees 20474 on the date 18th september 2019 evening 06:44 pm

 harish vunnam on Nov 8, 2019
I ordered real me x phone on the date of september 18th... As the order failed transaction is sucessful. I lost my money i complained in the sbi bank also bank people said that amount was sucessfully transfered to merchant... Flip kart confirmed to them... Flipkart replying me we not recieved the amount... And they have taken order details from the website i have all proofs from flipkart website and from bank... I want my money back as i needed them rupees 20474 debited from account... Credited to flipkart...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — philips men trimmer

 sunilmaletha on Nov 8, 2019
I ordered one philips men trimmer cost of 1299/- on 29th october 2019. When i checked its delivery status it was mentioned that it is already delivered on 31 oct. It was shocking it was showing delivered and i still not received it. I immediately call to customer care they were asking me to wait for 24 hrs. After 24 hrs i again call them but same response. I am worried about it because said amount has already been deducted from my account. Not received this items. I already complain about it many times but flipkart still couldn't sort out my problem.
Pse do fast action....
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — billing & shipping address

 CA RAJNISH KUMAR JAIN on Nov 8, 2019
I purchased iphone 11 from flipkart & seller is supercomputernet. I want separate details for buyer & consignee on the invoice. Flipkart has said bill issued & they cannot do it. Bill was dated nov 7, 2019 at 1201 am & i asked for this on november 7, 2019 at 6am. They denied they cannot do anything as bill made. I am losing gst credit worth rs 8300 due to this. This shows their approach....
Complaint comments  Read comments Complaint category Products & Services

Flipkart — refund amount 4999/-

 coolramesh61 on Nov 8, 2019
Refund amount rs4999/ from flipkart - not credited to my account (Icici)

Order date: 22nd oct
Payment: paid from saving a/c
Delivery dt: supposed to be on 26th oct (As per their tracking)

But on 26th oct the product was not delivered and revised delivery date changed to 2nd nov and again product not delivered

Tried many ways to reach flipkart and sought help from them, they are helpless and rather useless i would say

At last they have suggested me to cancel the product

Order cancelled date: 4th nov
Refund...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — mi led 108

 sampathkatragadda on Nov 8, 2019
The issue with mi led tv 43 inches that i have ordered through flipcart. I have received a damaged product (Oct 11) through gati services. When i asked for a replacement but wish master (Ekart) they are not giving the product and not even willing to take the damaged product which got it from flipkart. Why there is so much delay in it, it’s been crossed already 28 days i have received the product from flipkart. Nothing was happened? Initially they said replacement is possible and they postponed it and finally said product is not available and failed to keep up the promise later on they told now...
Complaint comments  Read comments Complaint category TVs

Flipkart — many time raised a complaint but not any action/ regarding extend many time deliver dated

 ankitmobile hacker on Nov 8, 2019
Dear sir i am ankit agnihotri my not ([protected]) i want to inform you that i ordered '
Mezire c6+2 shelvesa�a� pp (Polypropylene) collapsible wardrobe, my order id (Od[protected]. With in one month filp kart extend a deliver date where my order date 17-oct-2019 and flip kart give promis date-24-0ct-2019, but he will extend many time deliver dated, regarding this issue many time rise a complains in consumer forum many time rise complain in constomer care but can not given proper responce, sir i want to refund my money if flipkart can not be delivery my product given promis date...
Complaint comments  Read comments Complaint category Computers & Accessories

Flipkart — utter harassment from flipkart

 [email protected] on Nov 8, 2019
Dear sir,

I ordered two products (Wrangler sweatshirt and hdd cover) with the order number od[protected] and the hdd cover was delivered on 29oct.
However, online system is showing that i received both products.
I contacted flipkart customer representative regarding this issue.
However, every time they are asking for 24/48 hours but with no results.
And this is the fourth time they are doing the same thing.

I trusted flipkart and paid all the money while booking because of your trust in product delivery.
I am wasting my time...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Flipkart — not delivered order of my handset

 mahesh Tungare on Nov 8, 2019
I placed order on 23 rd october 2019 but not delivered my order till 8th november 2019, and then canceled my order, not a single call given from flipkart delivery team for order delivery. I want to punish flipcart for not delivering my order & taken 20 days to say your order is cancelled. I called flipkart support everyday & their support team said that it will deliver to your address as your pincode is correct. I want justise for this. I want that handset free....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — without my permission they cancelled my order

 Suman.Saurav5454 on Nov 8, 2019
Order id - od[protected]
In diwali offer i buy a product at ₹9899. Without contacting me they cancelled my order, when i contact flipkart they suggest me to reorder same product which is now at ₹13499. I said them that i haven't cancelled my order but they are falling to provide me proper service.
When i ordered my product then expected delivery date was 7th nov 2019 but today 8th nov 2019 they cancelled my order with contacting me today i called flipkart helpline number they said that delivery boy called you but your number was unreachable. I said i have given alternate...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — refund not received as flipkart did not deliver the product

 reddyrohith1991 on Nov 8, 2019
Hi i am rohith and my order i'd is od[protected] i ordered mi security camera and promised delivery date was 28th october but flipkart never delivered the product after repeated complaints no response and waited for almost a week and cancelled the order on 3rd november and agent from flipkart promised that refund will be processed in 24 hours and today is 8th november still no refund...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — my jbl headphone of 2700 delivered to wrong person

 Yashashwi Shahi on Nov 8, 2019
I ordered jbl headphone from flipkart order id od[protected] which have to deliver on 30 oct 2019. I paid the money by debit card, on 30th oct my flipkart account shows your order is delivered but i was not received order even the courier boy was not call me for the parcel and the courier boy delivered the parcel to another person in my pg and not checked the adhar card of that person for security. I contact flipkart for this issue and they given me time for solving issue to 6th oct i waited for that time and then they increase the time period to 6 to 7 oct then i again waited but after 7th...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — empty box received of apple watch [Resolved]

 sunil051 on Nov 8, 2019
My brother order an apple watch from flipkart but when i have opened the box it is empty box recived  and clicked some pics of the box recived from the courier boy it is damaged because i have trust on flipkart i recived the package but flipkart done fraud with when i call the customer care of flipkart they placed a wrong return request and replacement could not recived me yet when i call the flipkart again they said that you have cancel this return request and call back after 24 hours but now its about 8 days but my issue is not resolve yet
Order id - od[protected]
Flipkart...
Complaint comments  Read comments Complaint category Electronics & Appliances

Recently Discussed

2 hours 33 minutes ago
Flipkart
gold coin and account block
5 hours 41 minutes ago
Flipkart
double debit from my account rs 1545
5 hours 46 minutes ago
Flipkart
flipkart game zone fairplay violation error
7 hours 23 minutes ago
Flipkart
realme xt smartphone replacement issue
10 hours 32 minutes ago
Flipkart
mi trimmer cancelled order without my confirmation

Featured Complaints