Flipkart Complaints & Reviews

I purchased on 29th October, 2023 – the Realme Buds T300 Bluetooth Earbuds (Black) with 12.4mm Drivers, 30dB ANC, 360 Spatial Audio, and 40 hours Playback.
Product Issues:
1. Bluetooth Connectivity: The earbuds do not connect properly with my Mac.
2. Sound Quality: During calls, the sound becomes distorted and heavy, making communication difficult for the other person.
3. Active Noise Cancellation (ANC): The ANC feature is not functioning as advertised.
As per Flipkart customer team’s instructions, I visited a service center and had the earbuds replaced. However, even after replacement, the same issues persist. This situation has been very frustrating as I am unable to use the product as expected.
I kindly request a refund for this product, as it is not working even after replacement. I would appreciate your assistance in resolving this issue as soon as possible.

Flipkart Order Id :
OD[protected] Flipkart Perfect Homes Diamond Solid Wood Queen Bed (Finish Color - Walnut Finish, Delivery Condition - DIY (Do-It-Yourself)

Issue description:
Return pickup delayed for long time and fake promises of resolving issue and scams on product quality certification

Context:
1) "Flipkart quality verified" metioned product is received with damages...

On 26-09-24 i placed an order for the racold brand geyser from flipkart. Along with the purchase, i also opted for an installation package worth ₹361, which was recommended on your platform. However, upon receiving the product, i found that the geyser box itself clearly mentions that installation is free as part of the manufacturer’s service.

As a result, i believe that the ₹361 i was charged for installation is not fare, because installation is done by racold company that is free, flipkart don't have any role in it.. Then why this 361 rs.,

I kindly request you to take action against flipkart, so that he don't make fool of customers.

Details:
Product: racold geyser
Order number: od[protected]
Amount paid for installation: ₹361
Date of purchase:[protected]
Delivery date : 05-oct-24

I ordered a pair of apple airpods . I received a defective product . I raised a return request but the team kept stalling asking for more time and now I have been told that the window has expired and nothing can be done . It’s fraud

I just recieved the package today, when I opened the package I saw that the product I received was totally different than what I ordered. It was a flimsy pajama shirt from Tokyo Talkies instead of what I had ordered, a blazer from Tokyo Talkies. My daughter had already rated the delivery as "poor" but then we realised there was no return button, and that we couldn't even rate the item at hand because it keeps saying "you haven't bought this item". According to my memory and the orders list, I had bought the blazer not the shirt. The return policy of the blazer is 10days, so since I received it today (a.k.a 3rd October, 2024) the return policy extends till 13th October, 2024. I can't seem to find the return button neither can I rate the product. I hope this matter is dealt with quickly and immediately.

I have ordered Powermax Fitness TDM-96 (4HP Peak) Motorized Foldable on 23 sep and that time it was showing will be delivered by 02 October 2024 but today I saw on my order tracking it was extended to 8th to 8th Oct without any information

I placed an ordered woodland shoes from flipkart on the 30th September 2024 with Order ID - OD[protected] and i received a notification on 2nd October 2024 that the item was cancelled and will be refunded to the same mode of payment with no reason. This has been a disappointment to me as im checking the site the stock are still available but they mention that its out of stock.

I purchased an oppo mobile from Flipkart on 26/09/2024 as my brother mobile is dead they assured it to deliver by 29/09/2024.

On 27/09 I got massage that you will get early delivery today but nobody came to deliver at 11:30 at night I got massage that as per your request we have rescheduled the delivery on 29/09 I waited for 29 also tried calling the delivery guy but nobody picked up and later at night I got massage that your delivery is rescheduled for 2 October 2024 but today on 01 October 2024 i got massage in morning that your product will be delivered today but again delivery guy not picking the so many calls that is how Flipkart is treating old customers I never had a complaint from them before but now I am very frustrated by Flipkart what is the use of buying from Flipkart customer support says something every time your product will be delivered in 24 hours. Really annoying

Mobile is good but Delivery guy was very rude and he made us wait for 1 hour at 9pm night saying he will reach in 10 min. He first asked me to wait on road then asked me to come to hub and I waited at hub for 1 hour. he sent a guy at 10Pm who is not the wishmaster. He started on checking the old mobile without the package. Package was with the wishmaster and he didn't arrive to hub at all. At 10:30PM wishmaster came and saying he waited for 3 hours for me which is ridiculous and unreasonable. Very pathetic delivery service and wishmasters. The only reason I chose Flipkart is because o[censored]navailability of mobile in other platforms.

Hi, my order number OD[protected] has been not delivered since past two days. And constantly they are changing delivery dates.

I am unable to login into my Flipkart account. I get a message saying that my account is not verified. I have sent my Aadhar details and my phone number to [protected]@flipkart.com.
THIS IS A VERY URGENT MATTER.
Please resolve this within 5 days.

I have been using this account linked with my phone number for several years.

Dear Flipkart team.

This is very Disappointing to inform you that We have got a personal relationship manager service for our account that is INDIAN HOME FAB PRIVATE LIMITED. We have bought that service for rupees ₹14, 159 DATED ON 21 SEP 2024 But they didn't provide me any relationship manager for us & As per telephonic conversation, they didn't even provide me any phone number for the concerned person.

I have purchased mobile from flipkart but my mobile not delivered on time delivery person also not behavior good, regarding this i complete to flipkart customer care but 0% support, i still not get my product and flipkart not taken urgent serous matter, i request to indian consumer as soon as resolved issue because of that i faced mentally and emotionally problem

I need justice any how

Complaint Against: Flipkart

Order ID: [OD[protected]]

Product Name: Samsung Phone

Dear Flipkart Team,

I am writing to raise a complaint regarding my recent purchase made in error on Flipkart. I accidentally placed an order for a Samsung phone under the "Lowest Token" offer and paid a token price of ₹999, mistakenly believing I could cancel the order if needed.

Upon realizing the mistake, I immediately tried to cancel the order, but I was informed that the token price of ₹999 is non-refundable. Despite multiple attempts to resolve this with your customer service, I have not been successful.

As this was a genuine mistake, I believe it is unreasonable to withhold the token price. I kindly request that the ₹999 token price be refunded, or at least credited to my Flipkart Wallet for future use.

Please reconsider this situation, as the order was placed unintentionally, and I would appreciate your assistance in resolving this matter.

If this issue remains unresolved, I will be forced to escalate the complaint through the National Consumer Helpline.

Order Details:

Order ID: [OD[protected]]
Token Payment Amount: ₹999
Purchase Date: [[protected]]
Contact Information: [protected]

Name: [Vaibhav Singh]
Email: [Dhansingh[protected]@gmail.com, Vaaibhavsingh[protected]@gmail.com]
Thank you for your attention and assistance.

Sincerely,
[Vaibhav Singh]

Dear Flipkart Customer Support,

I am writing to express my deep frustration and disappointment regarding the blocking of my Flipkart account on 26/09/2022. Despite numerous attempts to resolve this issue through your customer care, I have not received a satisfactory resolution. Each time I contacted customer support, I was informed that the backend team would reach out to me within 48 hours. However, it has been almost two years, and I have yet to receive any communication from the backend team.

The reason provided for blocking my account was the cancellation of recent orders. However, I only canceled 2 or 3 small items that had not yet been shipped. As a loyal and valuable customer, including being a Flipkart Plus member, I find this action extremely unfair and unjustified.

Currently, I am forced to use a family member’s account, which is also a Plus premium account. However, there are personal items that I need to order for my safety and respect, which I cannot do comfortably using someone else’s account.

I kindly request you to unblock my account as soon as possible. I am willing to provide any necessary proof to resolve this issue. Without access to my account, I am unable to use Flipkart comfortably and efficiently.

Please take immediate action to restore my account. Your prompt attention to this matter would be greatly appreciated.

Returned the product, later message came of AMOUNT REFUNDED, but, it not came in account.

Order id= OD[protected]

I purchased a Lenovo AMD Ryzen 7 Octa Core 7730U (16 GB/512 GB SSD/Windows 11 Home) V15 G4 Thin and Light Laptop (15.6 Inch, Iron Grey, 1.65 Kg) from Flipkart. After unpacking, I found multiple issues with the laptop, including heating problems, fan noise, display and speaker disturbances. I requested a replacement, but the seller rejected the request. When I contacted Flipkart customer care, they informed me that they have no control over the issue and can only escalate it to the seller. They advised me to convince the seller to approve the replacement, as they could not offer any further assistance.

I paid 40K for this product and ended up with a defective item, which has been a waste of both money and time.

My suggestion to anyone looking to buy electronic devices on Flipkart is to be cautious. Flipkart acts only as a middleman between the buyer and the seller and does not provide resolution for product issues. It is best to visit an authorized center to check the quality of the product before purchasing.

Order ID:
OD[protected]
Order Date:[protected]
Invoice Date:[protected]

I had payment with Flipkart on 13 Sep By My Phone Pay Wallet. But It's not showing in Flipkart Account even after 24 hour's. And Money Is Deducted from my account.

Company name - Flipkart
Retailer name - TrueCom Retail

I placed 2 orders from Flipkart yesterday iPhone 16 pro expected delivery date 22th September before making invoice I need that seller remove my gst details and send me normal bill without using GST INFORMATION

NOTE - I DONT WANT GST BILL OF ORDER...

I ordered a Google Pixel 7 Pro on 1st September 2024 and received it on 3rd September 2024. After just three days o[censored]sage, I started facing a severe heating issue with the phone, making it uncomfortable and unusable. I reached out to Pixel support, who directed me to Flipkart for the retailer’s contact details. However, Flipkart informed me that this issue must be addressed by the brand.

The phone's heating problem is a major functional issue, and I should be able to return it under Flipkart’s policy. I am extremely disappointed by the lack of resolution from both Flipkart and Google. I kindly request immediate assistance in processing a return or exchange, as this issue is affecting my experience with the product.

Category: Mobile Handsets

Country: India