Flipkart Complaints & Reviews

Dear Flipkart Customer Support Team,

I am writing to formally lodge a serious complaint regarding a highly disturbing incident that occurred today involving one of your delivery personnel.

At the time of delivery, the individual behaved in an extremely inappropriate and unprofessional manner. He stared at me in a very disturbing and vulgar way, and while handing over the parcel, he was repeatedly scratching...

I have ordered a split AC with
Order ID:
OD[protected]
dated[protected]
Invoice Date:
[protected]
Date of installation and registration of warranty: 19-Sep-2024.

Model number 153IPG23WQ, split AC with the serial numbers
Indoor unit-153IPG23WQI[protected], Out door unit-153IPG23WQO[protected]

1. My AC was not cooling so I lodged a complaint for warranty...

Date of the Incident: 4th May, 2025

Description:
I received a SAMSUNG 189 L Direct Cool Single Door Fridge, but the product has an improper installation issue in the back chamber area. Within 10 minutes of delivery, I raised a return request with Flipkart and submitted photos clearly showing the issue.

The customer support executive acknowledged that the product was not properly installed and assured me...

Not delivering the products on time and mentioning that customer has asked to deliver after two or three days without consent. These guys are cheating in collaboration with flipkart by delivering too late and not taking responsibility.
We cannot reach them as well since flipkart doesn't give their number and protect them. Each day the delivery date changes and whenever they want to deliver they will. Even if its a week after their...

Dear [Customer Service Team],

I am writing to express my concern about the significant delay in the delivery of my order (#[Order Number]), placed on May 01, 2024. According to the app, my order has been stuck at a Lucknow facility since May 04, 2024, and the promised delivery date (May 06, 2024) has passed without any update.

As it is now May 08, 2024, I request an immediate resolution, along with an explanation...

I am writing to raise a serious concern regarding a recent order I received[protected], which is clearly a counterfeit product—a cheap copy of the original item. This is unacceptable and a clear violation of customer trust. I have attached multiple photos of the delivered product, including packaging and details, as clear evidence.

Attachments:

Photos of the delivered product

Order invoicebr...

Since the product was delivered and had faced improper instalation at first since the installation, there is leakage and earthing problem but the technician is not able to resolve the same so far.

also they were rude in handling our complaint and misbehaved at our premises and were fooling us and no correct work has been done since 3 visists .Refusing to replace the bad product.

Its is constantly causing earthing...

I received a call on 21 feb 2025. they said that the are from icici bank. They said that I have some unredeemed points in my credit card and told me to fill my details on a website. After filling the details, my credit card for charged with 81240. I immediately informed the bank about the fraud. I also informed flipkart where the transaction was done. I told them to not deliver order as this was a fraudulent transaction. I also registered complaint on cyber cell 1930. Inspite of all this icici bank charges my credit card on 18 april 2025 and told me to pay the amount.

Deeply unprofessional and fraudulent experience I have had with Flipkart in connection to Order ID OD[protected].

I placed an order for a dining set on 9th February 2024, with an assured delivery by 21st February. After multiple follow-ups, the product was finally delivered on 28th February, a week late—and severely damaged. The table was completely broken, and two chairs were slightly cracked.

To add...

Please find my CIBIL Report with Control Number - 9, 01, 13, 33, 426 in which one consumer loan of IDFC First Bank with the above mentioned loan account number - FLIPKART[protected] that I claim never to have availed.

Kindly check in your records who is the borrower of this loan as I never availed in my knowledge. Also, request you to close the BNPL account from my name and reply to me at the earliest.

Await your...

Flipkart is India’s biggest e-commerce platform but sadly, there’s NO way to contact them! I have been using Flipkart for 6 years.
I bought a cycle on Dec 3, 2024, using Flipkart EMI (6 months tenure). Paid 5 EMIs, 1 last due next month (as shown in the app).
Still, IDFC First Bank says my EMI is overdue by 11 days and reported to Credit Bureau!
I took EMI to build my credit score, now it’s getting damaged.
Flipkart...

Dear Grievance Officer,
I am writing to escalate an unresolved issue regarding my purchase of a Marq by Flipkart Air Conditioner, Order ID OD[protected]. I registered a complaint about the product not working properly with your customer care on March 19, 2025. Despite it being over 21 days, no action has been taken to resolve this issue—no technician visit, no replacement, and no refund.
This lack of response is highly disappointing and inconvenient, especially since the product is under warranty. I have tried contacting customer care multiple times, but the issue remains unresolved.
I request immediate action: either a replacement of the faulty unit or a full refund. Please treat this matter with urgency and respond within 48 hours, failing which I will be forced to escalate this to the Consumer Forum.
Details:
Order ID: OD[protected]

Complaint Date: 8 april, 2025

Issue: Air Conditioner not functioning properl

I wish to register a formal complaint regarding the unacceptable cancellation of my air conditioner order (placed on April 22nd, originally scheduled for delivery on April 25th). Following the initial failure to deliver, Flipkart cancelled my order on April 27th and has since increased the product's price, effectively penalizing me for their logistical shortcomings by forcing a reorder at a higher cost....

Flipkart Exchange Scam – Defective Samsung F06 Delivered – Minor Harassed, No Help

Complaint Body (copy this):

I am a minor who ordered Samsung Galaxy F06 from Flipkart (Order ID: OD[protected].
Their delivery agent failed to follow the open-box delivery policy — he didn’t turn on or verify the new phone, and took my old device without confirmation.

The new phone had display...

I have purchased Thomson Top load Washing machine from Flipkart. Order ID OD[protected] Order Date 09/06/2024. Washing Machine has not drain water and not working properly. I have written e-mailed about this problem to concern customer care. Company has send technician but he is not repaired washing machines and problem not solved.
Then I have written again email but company not sent technician yet. More than one month ahead...

I have placed an order and it was confirmed on same date april 18.
product was out for deliverry on april 22.

but the product was cancelled automatically without my consent.

i made call to customer support and they said "sorry, your order was cancelled due to logistical issues and reorder it again".

but the price of the product was increased.

i will be happy if i can get coupon/discount...

I have lost my mobile along with sim about 2 years ago. i need to change registered mobile number(lost) with new one...

So one year ago i ordered something from Flipkart but when the parcel came nobody was at my home so I cancelled it . Then later I ordered it again, when the parcel came I was in my office and i was going to be home in 15 minutes. So I asked that delivery guy if he can come tomorrow or later that same day he said no he said why do u even order if you don't wanna take it ...i said I'm not home I'm in my office...he said where is your office...i...

My order, originally scheduled for delivery by 14th April 2025, is now 5 days overdue and remains undelivered as of today, 20th April 2025. I have contacted your customer service team 3 to 4 times, yet have received no clear update, resolution. Every time I called, they mentioned that delivery will be made within 24hrs. But still I didn't get delivery.

This lack of accountability and breakdown in communication is deeply concerning....

I ordered realme tab 2 rs of 14399 on 7 feb 25 transition idPZT[protected]PK01 some technical error and failed money debited but they don't give refund back