Flipkart — complaint against flipkart for delay in order delivery

Address: M/s Flipkart India Private Limited, No. 6/B, Vaishnavi Summit, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore-560034

Website: www.flipkart.com

Dear Sir/Madam

I am writing to formally lodge a complaint against Flipkart regarding an order I placed that has not been delivered as per the stipulated time frame.

Order Details: Lenovo IdeaPad Slim 5 Al PC Intel Core Ultra 5 125H - (16 GB/1 TB
SSD/Windows 11 Home) 16IMH9
Thin and Light Laptop

Order Number: OD[protected]
Order Date: 12th August 2024
Delivery Date as per Flipkart Commitment: 13th August 2024

Despite waiting for 4 days beyond the expected delivery date, I have not received my order. I have checked the order status on the Flipkart website/app, but there has been no update or communication regarding the delay.

I've contacted Flipkart Customer Support through their help center and via email.
I've checked my account for any updates, but there’s been no notification regarding my delivery.

I kindly request that you take necessary action against the delay and assist me in receiving my order promptly. Additionally, I would appreciate compensation for any inconvenience caused due to this delay.

Thank you for your attention to this matter. I look forward to a prompt response.

Yours sincerely
Zafar Razvi
Nashik, Maharashtra
[protected]
razvi.[protected]@gmail.com