[Resolved]  Flipkart — complaint against order delayed of order id - od[protected]

Address: Mumbai City, Maharashtra, 400037

Website: www.flipkart.com

Dear sir/mam,

Order details:
Order id - od[protected]
Order date sun, sep 24th '17 11:59 pm

Registered mobile no. - [protected]

Incident #1:

This is to inform you that product is not getting delivered on expected date, that is today 05-oct-2017 and today i have discuss this issue on call regarding delayed in order with your executive and it is said that the product will be delivered with 2 business day and the product is misroute in same city.

This is very bad and worst experience i am getting from flipkart as every time product is not delivered on said promise date which result in service delivery failure for which flipkart should compensate on this issue.

Also, it is seen as 2 different pincode are mentioned on delivery address which has made this shipment to be misroute in same city.

Kindly remove pin code "mumbai - 400057" from the delivery address.

For your kind perusal, my delivery address is as below:
Gnvs institute of management,
Gtb nagar, sion koliwada (East),
R jaimal singh marg, gtb nagar railway station (East),
Mumbai - 400037.

Kindly delivered my order on above highlighted and underlined address

Incident #2:

It is seen today that my order is misroute again in same city, this is 2nd time the order is getting misroute.

Once it was received at dadarwesthub_mum then why again it is misroute as you can see the latest shipment history till date as below:

Item has been shipped. Ekart logistics - fmpc[protected]

Fri, 6th oct
9:21 am
Mumbai
Misroute (Same city misrouted)

Fri, 6th oct
9:21 am
Mumbai
Misroute (Same city misrouted)

Fri, 6th oct
12:57 am
Mumbai
Received at dadarwesthub_mum

I am waiting for your response on this issue and kindly file the complaint against this issue.