Flipkart Complaints & Reviews

I am from kolkata, yesterday my product should be deliver in time but for your delivery boy didn't that instead of that he asking me if you want to get this product then you have to come in my area which is 20 km far from my living place. He message me at 6:30 pm and call me instantly and told me that which i explain above (If you want to get this product then you have to come in my area which is 20 km far from my living place). Which company send message at that time (6:30 pm) and after sending message instant he call me says above. Before 6 or 7 days i order this product but i didn't get yet. His name is rakesh koli as he told me. His personal no is [protected] as he told me. I want to get my product immediately and i want he punished from your company as per his that type of behaviour. At first he call me from this no [protected].

First of all thank you for punctual delivery and product is absolutely in great condition, i have ordered morphy richards oven and i received it on 26th sept 2017 but i did not got any starter kit with oven, it was mentioned that product will come along with starter kit, i called to customer service i spoke with lady called nikita she told me person who will come for demo will give you starter kit, i had call with guy too he already late for demo and he said we wont give any starter kit.

I recently ordered a mobile coolpad cool 1 from flipkart on 24 september 2017 and i received my order on 26 september 2017 but the item i received was defective one it was not turning on so i request them to replace it but they just giving me dates that the call on this day that day but i am receiving no calls if they do not call me i am going to complaint in the consumer court
My no.[protected]

Hello,

I had a really bad experience even worst with flipkart. I really want to share my experience this time with all.

I order a lenovo k8 plus from flipkart on 7th sep'17. I received my product succesfully after some days and what i found that the product is not working properly. So, i filled a complaint about the same and request to change my product or refund it. After some days on 18th sep 2017, i again order the same product from flipkart. But after a week only, what i found again is very disgusting and unacceptable thing. The product is still not working properly. I again filled a compaint for the same. Today, a so-called test-engineer visit my place for inspecting the product and he does not even bother the condition of the product. He just enter and reset the device. That's all what he is capable of doing. He doesnot bother to wait untill the phone start again and left the place within 4 minutes. Now, customer care of flipkart told me that we cannot refund your money back for this and you have to visit the lenovo customer care centre. This is highly rediculous thing from flipkart and lenovo also. I am very disappoiting and highly frustrated about this whole scenario.

Please help me out of it.

Thanks
Jitendra

I have purchased panasonic p55 max mobile on flipkart on 23 sep 17 for rs 6750/-. The product is not at all good, it is assured by flipkart. When i lodged a complaint to refund the money, they are not at all responding to my emails. So please beware of flipkart who does not cares it customer. It would have been better if i had gone to mobile outlets. I blindly purchased from flipkart. Please purchase from outlet stores instead of flipkart.

My order id is od[protected]... Refund id is 99551045.. I cancelled my fastrack 3089sl05 watch order on 21st september 2017. Your refund last date given was 27th september 2017 but i haven't yet received my refund payment in my bank account. You send mail to me that you refunded on 25th september 2017. I checked my bank account and contacted to bank but they didn't get any such type of refund payment from you. So please kindly see in my problem and refund as soon as possible.

Sir my order id is OD[protected] I give bulk order Flipkart my order in Intex ITPB 20k Poly three piece what I have received only two pieces one piece short in deliver quantity so I want one piece ITPB 20k Poli Intex Power Bank you will send me immediately if it is not stock then you will pay one piece amount 1349 deposit in my savings account immediately you tell me what are you action in my complaint in my registered mobile number[protected]

Dear team,

Hope you are doing good!

I would like to share my concern's regarding my recent order.

I have ordered a television from your website against order number od[protected] on 21st september 2017 & got the expected date of delivery 28th september 2017 - 29th september 2017 & found below concerns.

1) i have checked the online status of my courier which is showing product is out for delivery.

2) i haven't received a call from the courier guy / company regarding my product.

3) when i called the concern office in solan - mr. Varun has informed we have the parcel but we can't deliver the same as we don't serve this destination. - he was very rude on the call - as per his words ""hum nahi denge aapko parcel chahiye to le jao varna rhne do". I was really shocked to hear this line as we can't expect the same for the product so called flipkart assurance product.

4) below is the courier guy's number.

Contact no - [protected] - varun - solan office - gati couriers

I would request you to please look into the matter & deliver the product to my home address which i have chosen at the time of payment by tomorrow - 29th september 2017.

We can't expect such kind of services / response from a well known brand ' flipkart '

Awaiting your soonest reply.

I have order lenovo k8 plus from the flipkart on 23.09.2017. And my order has been successfully completed and i have paid amount by sbi debit card and transaction was successful... But yesterday (27.09.2017) i have received a message from the company flipkart that your order has been cancelled.. And i have not got back my money. I requesting the company to send my product... Instead money.. Plz.. Help me.. My order id is - od[protected]. I have also complain in consumer forum.

I have given order of redimi note 4 mobile at 21/09/2017 at rs 9899. Order accepted, shipped, sent through courier but it is misrouted by courier. Flipkart authority has cancelled the order at 28/09/2017 without my opinion and initiated refund issue. When i called them, they told me that they could not resent product and told me to reorder. But now the price of product has increased to rs 12999. Now i require another extra 3100 rupees. Now i demand either the product or the extra amount rupees 3100 so that i can reorder the product. Order id-od[protected]

Ordered one item on[protected] with orderid:[protected] which is having delivery date as[protected]. When i spoke with customer care, they are saying that item cannot be delivered on this date. Based on the committed date by flipkart i had made some plan. Now i am going to face a huge financial loss due to this dealy. Who will take this responsible now.
Please let me know what action can be taken care this time to get it asap

I have placed a order of mac book air laptop in exchange offer. First delivery attempt was done on 26th sept and that time i found in flipkart data base my old laptop serial no is updated for 2 digit where as it should be 10 digit. When i talked with customer care that person had said we will arrange my delivery again. On 28th sept 12.40 pm i received sms as again my product will be delivery to me with out contact details. When i called to customer care about this then i came to know product is cancelled and in return he is saying we can’t do anything as there logistics person has cancelled. Really flipkart is useless they think refund the money matter will be over. Before saying this you should you are giving the product freely.

I hereby want to register a complaint against this product which we ordered on 26 march 2017 with order id: od[protected]. This product is completely against the expectations set at the time of purchase. We had to get the inner filter changed only after 2 months paying rs 400/-. Apart from this first disappointment, there is a bigger one now. We called the sales representative today (Within six months of purchase) and he says that the product is gone. He asks for rs 3500/- to get it repaired.

As we have not even completed six months with the product, we want to get it replaced as soon as possible.

Please do the needful.

I had ordered a vu tv from flipkart during the big billion sale and was promised a delivery date of 23rd sep. Come 23rd no delivery was made and i was informed there will be a delay of 1-2 days. I can see that the product has reached my city, i. E. Gandhidham, on 23rd morning but hasn't been delivered as yet. I complained more than a few times on the customer support number but all i receive is them repeating that my product isn't delivered. I was once again promised a date of 28th september but no delivery made till date. Now i receive a call from the back-end office stating that there is no reason for delay/non-delivery and that the order will be cancelled. I understand you're a multi million dollar company and don't care about customers but it is really sad how you treat your customers. Thoroughly disappointed with your services.

I orderd a lenovo k8 plus black 32gb order id (Od[protected] on 21/09/2017 and promise to deliver the product on 26/09/2017.
But i didnt get the product yet. I paid full amount through debit card. And i waited for 9 days. Tottally disappointed with the service of flipkart. I orderd a back cover for this mobile and i already selled my old mobile when i orderd this mobile. This is truely cheating on custmers from well reputed online shoping flipkart.
Breach of contract i will go through leagely. I have all the proofs.

Registered mobile number - [protected]

Order id - od[protected]

Order date - sat, sep 23rd '17 12:19 pm

Amount paid - 18, 090

National consumer complaint number - 446658

I have ordered a laptop form flipkart my order id is mentioned above.

It was clearly stated that there should be no physical damage on product to be exchanged (My old laptop).

Delivery man, did not accept my laptop saying it has lost color on account o[censored]se.

He was right there when i called flipkart customer care, person on call said that laptop should be accepted as it is just on account of color and no physical damage is present. I informed him that delivery person is refusing to accept my old laptop and please talk to him, at that time customer representative changed his words saying, if delivery person is refusing then cancel order and create a new order, i even asked him to pay difference of amount to flipkart but he declined,

My call was not transferred to senior authority saying no one is available, then i cut the call (I have complete recording). At that time delivery person started saying that if he takes my laptop he will have to pay 12000 to flipkart and if i am willing to pay him that extra 12000 then only he will deliver me my product (I have already paid for the product on flipkart). He then left with my product with a big smile on his face and said order another laptop.

I am taken aback by this behavior of customer care executive as well as delivery person from ekart.

I have registered a complaint against such behavior on national consumer complaint number. My complaint number is 446658.

I want action against such behavior, and need my product at the same price i was promised. This is clear violation of customer rights.

Expecting a reply

I had cancelled my products in flipkart worth 1157.00 rs, for that flipkart has mentioned they will credit my amount in one business day and it's been two days still i havent receive any intimation from flipkart about my refund and for asking this whe i tried to contact their customer supoort they are not responding at all.
And there is no sign of refund process also.
I wish the concern govt ppl should take immediate action against the flipkart.

I ordered an lg frost free refrigerator order id[protected] on 20th september and made payment. The estimated delivery date was on 23rd september. On 23rd i got messsage that the item is out for delivery but they did'nt deliver it because of the reason best known to them. They informed me at around 8.30 pm that they rescheduled the delivery to 24th. From 24th onwards the same process is continuing that in the morning they will send a message that the order is out delivery and next day morning they inform me that the delivery is rescheduled. During this period i sought the help of flipkart help and support centre several times but nothing happened. I am totally in dark about whereabouts of my order. During these days my family was availble 24 hours in the address mentioned in the order, so the delivery team cannot blame me for the nondelivery. I contacted flipkart help centre and manager of the courier partner kochi centre, but no solution forthcoming.

I order 16 sep 2017 for apple headphone .it was dispatched sep17 but product was properly wrong and parasol also damage... and product is worth Rs.100 normal head phones I request n complaint many time for my right product but they can't communicate me ... as soon as possible contact me [protected]

Date of incident-27/9/2017 order id od[protected]
I am a govt doctor got call about the above order for which i have replied that office barrer will recieve product — and office barrer was informed to give money — flipkart delivery boy took money not deliverd the product and had discussion with barrer for making him wait for some time
When i have asked about barrer he told he has not recieved product and i came to know that he has not even signed in recieved invoice which delivery boy would produce while delivery
Cost of product is 2899
Delivery boy when i have called is saying that due to rain he has not carried that paper which we sign while recieving product and saying that he gave product and took money.
Finally lost money and not recieved the product
Please do needful
I got mail yesterday that product was delivered
Without signature of recieved person how can i belive words of a delivery boy? And delivery boy himself is saying he has taken the money