Flipkart — Complaint for Wrong Product Delivery wrong image mention on website

Address: sector 5 Nerul , Navi Mumbai , 410206

I ordered HJG Light (also shown as ZULUSTYL 4 Lens LED) on Flipkart, but I received a completely different product named Bao Bao Light.

Order ID: [OD[protected]]
Order Date: [[protected]]

This is a case of wrong delivery and misleading advertisement under the Consumer Protection Act, 2019.

I request:

Replacement with the correct product or a full refund.

₹5, 000 compensation for inconvenience, time loss, and mental harassment.

Action against the seller to prevent such issues.

If not resolved within 7 days, I will escalate this to the National Consumer Helpline and the Consumer Court.

Attachments: Photo of product received & screenshot of product listing.
url: https://www.flipkart.com/zulustyl-4-lens-led-car-bike-headlight-light-fog-lamp01...

Yours faithfully,
Gaurav Karkhile
[protected]
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    47285
    Pending
    0
    Resolved
    25494
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information