Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 72%
Submit a Complaint
27165
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

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Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
4397
down
1724

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
up
3872
down
1842
+91 12 4615 0000  [Corp Office]
up
1129
down
790
+91 80 4908 3910  [Grievance Officer]
up
1246
down
932

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
72%
Complaints
27165
Pending
1025
Resolved
19363
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat 09:00 am - 06:00 pm
Sun Closed

Flipkart Complaints & Reviews

Sort by:

 Utsav chawda on Jul 6, 2020
Dear ma'am / sir,

Name : utsav mohan chawda
Location : mumbai, 400066
Today i tried to buy -"moto one fusion plus" at 12:00 pm.
The amount is deducted from my account but no order is generated / placed.
Kindly help me with the same.
Attached is the screenshot of the same.
Money is deducted but, didn't received any order related message.
Amount deducted : ₹16, 999/-

Email : [protected]@gmail.com

Complaint Status


[Jul 06, 2020] Flipkart customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Mobile Handsets

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    Flipkart — product not delivered/ cheating customers

     kiranmaia on Jul 6, 2020
    I ordered 2 sarees and they delivered only one saree and they are not ready to refund the missed product money.
    I...
    Complaint category Clothing, Shoes & Accessories

     Abraham Tony on Jul 6, 2020
    I ordered my laptop on 26th june, 2020 and promised date of delivery was 3rd july. I didn't receive on that date and changed to 4th. Again i didn't receive then i registered a complaint. They told yesterday i will get by 11th july. Today they are telling i will get by 13th july. What is happening. I need my product to be delivered asap
    Tracking id: fmpp[protected]

    Complaint Status


    [Jul 06, 2020] Flipkart customer support has been notified about the posted complaint.
    Please deliver as i am going through depression stage because of this delay.

    My product has reached nearest hub still its taking time to deliver. Please deliver it tomorrow itself.

    I'm in depression stage I don't know what i will do without getting my product delivered
    Complaint comments  Add a commentComplaint category Laptops / Notebooks

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      Flipkart — order status pending even after 4 days and payment deducted from my account

       PremRaj Kala on Jul 6, 2020
      On july 2, i ordered motorola g8 mobile with order id my orders

      Od[protected] from flip cart site. Payment...
      Complaint category Mobile Handsets

      Flipkart — flipkart affiliate marketing payment not received | not showing approved payments after march | lost 2200 inr |

       Parth Timani on Jul 6, 2020
      I joined flipkart affiliate program in 2018, and the have have their own payments rules like if you need egv (Electronic gift...
      Complaint category Online Shopping

       sanjeevkumar010203 on Jul 6, 2020
      I am not able to log in my flipkat account. It is showing "login unsuccessful please retry in a minute" help me please, what is problem wih my account.
      My phone no is [protected]

      Complaint Status


      [Jul 06, 2020] Flipkart customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Other

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        Flipkart — Received completely different product of no use to me but replacement request cancelled

         nitishme2010 on Jul 6, 2020
        I have ordered Lotto shoes with order ID OD[protected]. But what I received was completely different model and size...
        Complaint category Online Shopping

        Flipkart — delivery of defective product and promised for pickup

         Pradeep Shetty H on Jul 6, 2020
        Flipkart team delivered a defective washing machine and they admitted that they will pickup the product and refund the money....
        Complaint category Washing Machines

         Suman47 on Jul 6, 2020
        As i'm purchasing a mobile for my friend. Due to flash sale i ordered it to his address. And after that they blocked my account. Even complaining they still didn't unblock it.
        Kindly help me regarding this. Supercoins were pending in that account.

        Complaint Status


        [Jul 06, 2020] Flipkart customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Online Shopping

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          Flipkart — Not refunded my money from flipkart

           Sravan Mudumba on Jul 5, 2020
          Sir,

          I had purchased a Huami Amazfit GTS Smartwatch with Order Id is OD[protected] in flipkart online...
          Complaint comments  Read comments [1]Complaint category Online Shopping

          Flipkart — Trouble on return a Product

           ghoshsunnyy on Jul 5, 2020
          I have been purchase a IFB 6 KG washing machine.On 26th june Installation person came and make the installation then when...
          Complaint category Washing Machines

          Flipkart — fraud against order no:-od118970655387389000 without informing me, need my product any cost

           SurajAcharyaFlash on Jul 5, 2020
          Hi team,

          Date of order:-23/06/2020
          Date of the incident:-28/06/2020
          Client name:-suraj acharya-contact...
          Complaint category Electronics & Appliances

          Flipkart — Order is still pending

           Mayur Tandel on Jul 5, 2020
          I am mayur tandel, on 4th july order id:- od[protected]
          While doing google pay transaction some error came...
          Complaint category Electronics & Appliances

          Flipkart — fraud against order no:-od118970655387389000 without informing me.

           SurajAcharyaFlash on Jul 5, 2020
          Hi team,

          Date of order:-23/06/2020
          Date of the incident:-28/06/2020
          Client name:-suraj acharya-contact...
          Complaint category Electronics & Appliances

          Flipkart — help requested for flipkart / jeeves complete mobile protection plan - never expected bad service

           Manindbs on Jul 5, 2020
          Hi team,

          My name is maninder reddy and mobile number [protected].

          I have purchased realme x...
          Complaint category Mobile Handsets

          Flipkart — Different colour received

           Aasifkhan7986 on Jul 5, 2020
          My flipkart account number is [protected] an my order it is OD[protected] . Realme buds air of 3999. I have ordered...
          Complaint category Online Shopping

           sanjay_gupta55 on Jul 5, 2020
          I have ordered 2 pairs o[censored]nisex blue flip flops slippers size 7 along with one boat 235v2 bluetooth headset and crocs reviva women blue flip flops. All items have been delivered except 1pair o[censored]nisex blue flip flops slippers as mentioned above.

          Complaint Status


          [Jul 05, 2020] Flipkart customer support has been notified about the posted complaint.
          How long will it take to recieve my missing pair of flip flip flops. And now after talking to flipkart's consumer service they told me to return my order, after that they told me to replace my order and when the delievery man came he rejected the return or replacement saying that the package is empty. Package would obviously be empty as I have not recieved the item. After that when I requested for a refund you have denied my request and blocked my account saying detected an unusually high number of returns in your purchase history.I mean this is height of insanity first you told us to make those returns now you are blocking my account.

          Kindly make an arrangement to get me my missing pair of flip flops or get me my refund for them.The details of order are already sent to you.
          But, then also I am attaching a picture of my order.

          How long will it take to recieve my missing pair of flip flip flops. And now after talking to flipkart's consumer service they told me to return my order, after that they told me to replace my order and when the delievery man came he rejected the return or replacement saying that the package is empty. Package would obviously be empty as I have not recieved the item. After that when I requested for a refund you have denied my request and blocked my account saying detected an unusually high number of returns in your purchase history.I mean this is height of insanity first you told us to make those returns now you are blocking my account.

          Kindly make an arrangement to get me my missing pair of flip flops or get me my refund for them.The details of order are already sent to you.
          But, then also I am attaching a picture of my order.

          Complaint comments  Add a commentComplaint category Clothing, Shoes & Accessories

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             Varun kk on Jul 5, 2020
            Hey flipkart team, it's 4 months for today that my account was banned from playing games... I know that seller is disabled my account from playing games...! For how many days 😒 it's already 4 months... I never expected such cheap, poor decisions taken by a big platform like flipkart 👎🏻👎🏻... Flipkart is losing their value by taking such cheap decisions... I hope you unblock my game zone account... 😒...

            My account - [protected]@gmail.com

            Complaint Status


            [Jul 05, 2020] Flipkart customer support has been notified about the posted complaint.
            Updated by Varun kk Jul 09, 2020
            Hey flipkart team, it's 4 months for today that my account was banned from playing games... I know that seller is disabled my account from playing games...! For how many days 😒 it's already 4 months... I never expected such cheap, poor decisions taken by a big platform like flipkart 👎🏻👎🏻... Flipkart is losing their value by taking such cheap decisions... I hope you unblock my game zone account... 😒...

            My account - [protected]@gmail.com
            Complaint comments  Add a commentComplaint category Online Games

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              [Resolved]

               ansarmadeena1990 on Jul 5, 2020
              Dear Sir,
              in my log in user id [protected]@gmail. i am trying to purchase laptop with gift card vouchers and creidt card. but above error is showing.transaction was declined on the basis of risk checks flipkart. please resolve as soon as possible.


              Transaction was declined on the basis of risk checks flipkart
              Complaint marked as Resolved 2020-07-08 00:24:31
              Dear Sir, Still now not resolved my problem. is pt possible from your side or not. i will choose further option.

              Complaint Status


              [Jul 06, 2020] Flipkart customer support has been notified about the posted complaint.
              Updated by ansarmadeena1990 Jul 08, 2020
              still now no update. My cart is waiting For Payment.

              Complaint comments  Add a commentComplaint category Laptops / Notebooks

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                 googl googl on Jul 5, 2020
                FILP CARD ORDER ID OD[protected]
                Delivered on 05.07.2020
                by EKART [protected] (PIN 175)
                COMPLAINT NO. [protected]

                Please collect your item IMMSZZ TRADING AK 47 TOY

                brokent toys received
                please collect your broken toy


                GOODS RETUNR SMS still not received
                GOODS RETUNR SMS still not received
                GOODS RETUNR SMS still not received

                Complaint Status


                [Jul 06, 2020] Flipkart customer support has been notified about the posted complaint.
                Complaint comments  Add a commentComplaint category Kids & Baby

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