Flipkart Customer Care
Flipkart Internet Pvt. Ltd.
Customer satisfaction rating: 72%
Submit a Complaint
24736
COMPLAINTS

Flipkart Customer Care

Flipkart Internet Pvt. Ltd.

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Address
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout
Bangalore
Bangalore District
Karnataka
India - 560034

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
4266
down
1628

Phone:
Phone:
+91 80 4274 9527  [Grievance Officer]
up
3661
down
1713
+91 12 4615 0000  [Corp Office]
up
1080
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724
+91 80 4908 3910  [Grievance Officer]
up
1174
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861

Fax:
Fax:
+91 98 0793 1547  

Additional info
Mail
Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India

Corporate Office
Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 560034 Karnataka, India
+91 12 4615 0000
CIN: U51109KA2012PTC066107

Customer satisfaction rating
72%
Complaints
24736
Pending
1176
Resolved
17484
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

Flipkart related photos (7851)

Flipkart Complaints & Reviews

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Flipkart — my order shoes not delivered pin 8557755848

 Monu Upsc Aspirant on Nov 6, 2019
Respected sir I am facing critical problem in getting my order delivered massage is comming in my phone that product is out for delivery but delivery agents are not giving me and when I am calling they are telling that I will deliver tomorrow from past 10 days please help me...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Flipkart — shezone bellies

 pradeepsnair1401 on Nov 6, 2019
I had ordered the captioned product from flipkart, however due size difference i requested for return pick up and refund, since i has already ordered the shoes with correct size. Despite multiple return pick up no one turned up to pick up the order, i was forced to make the payment withg the assurance that the amount would be refunded, now neither the product is getting picked up nor the amount is refunded. The product is of no use to us, since it is larger in size....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Flipkart — id not working

 sanjaysinh507 on Nov 6, 2019
Dear team,
Flipkart was closed my account for the last 10 days because whatever I asked for was not good so I applied for refund and then Flipkart closed my account ansd now unable return my products and contact me below details
Mo-[protected]
[protected]@gmail.com...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart Internet Private Limited, — redmi note 7 pro not delivered and order cancelled without information-misleading customer

 ShivaBenz on Nov 6, 2019
Dear Flipkart Customer care,

I have ordered the Redmi Note 7 Pro in flipkart online on date: 25.10.19 with the order ID : OD[protected] and flipkart send the message : Your Redmi note 7 pro has been shipped and will be delivered by 01.11.19.

DRAMA by flipkart : on Date: 02.11.19 received the message from flipkart : we have escalated your issue to the concerned team. we will resolve your problem by 06.11.19( note: i don't aware and not raised ).

DRAMA by flipkart : received message on 06.11.19, issue resolved : has your issue been resolved ? we...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart Internet Private Limited — product not delivered and cancelled the order without information

 ShivaBenz on Nov 6, 2019
I Have booked the Redmi Note 7 pro mobile phone in flipkart online on date: 25.10.19, Friday - 3: 09 pm with order OD[protected] and they confirmed that order will be delivered on 01.11.19 Friday.
On 02.11.19 i have received message from flipkart : we have escalated your issue to the concerned team. we will resolve your problem by 06.11.19, 1:00 pm.
Today morning at : 03: 50 am i have received another message like: issue resolved: has your issue been resolved? we hope you are happy with the resolution provided. you can manage your issue and give feedback.

Another...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — account blocked for wrong reason

 ayan542 on Nov 6, 2019
I ordered a philips dlc2518b leather braided 1.2 m micro usb cable with order number #od[protected] on 11/3/2019 and delivered on 11/5/2019, i received seal broken condition of my order so i want to return the item but when i'm doing that it's showing my account has been blocked for doing a high number of return but i don't think so that, just pick up the item and refund the money that's all i want. Thank you...
Complaint comments  Read comments Complaint category Computers & Accessories

Flipkart — flipkart delivered a product which was not ordered and took away the money

 SwarajBasu on Nov 6, 2019
Dear sir/madam.. I haven't ordered any item from my account but a product has delivered to my home order with order id: od[protected]. We ordered other product, thought they delivered. But unknowingly someother product was delivered. Please check where the mistake has taken place and kindly do not repeat the same in the coming days. Seems like we are having security issues regarding our orders, address and phone numbers. We got calls from these numbers [protected], [protected] but when we called for returning the product, they are not picking the calls. How can i get my money back?...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — lost my registered mobile number

 gagan95 on Nov 6, 2019
I have lost my registered mobile number and want to add another number my mobile number before was [protected] which i have lost and mobile number i want to add is [protected]. The problem is basically otp i can't change my mobile number on my own coz i lost my registered mobile number. Please help me if you can if you can change my registered mobile number it will be greatfull for me...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — reg installation not done in time

 Bharat Bhusan Montry on Nov 6, 2019
Kindly my reg mobile no. [protected]. My order id is OD[protected]. My installation is not yet done. I contacted customer service. But they are refuse to give exact date and contact info of tacnician. 2nd time extended installation date. I am disappointed. Filpcart service is very poor now days
....
Complaint comments  Read comments Complaint category Furniture

Flipkart — wanted to deactivate my flipkart account badly

 sfx vfx on Nov 6, 2019
I am a very regular customer to flipkart and from last 4 years i had purchases of worth 4, 00, 000/- approx... They introduced cardless credit option now that section is visible but want the transaction statements of my cardless credit transactions kissht is the lender for it.. Below is my flipkart email id : [protected]@gmail.com

Called many time and dropped around 30 mails no proper response from flipkart day day flipkart loosing its credibility it seems.
Want to deactivate my account please help. Or provide me the details of my statement cardless credit statement for...
Complaint comments  Read comments Complaint category Online Shopping

Flipkart — flipkart smartbuy back cover for google pixel 3a

 Nlpr on Nov 6, 2019
My Order (OD[protected] was supposed to deliver on 4th November. Not yet received. This is the third time continuously I am facing this issue. I need to know now when I will get the order. The contact number of delivery agent was sent to me but his phone is always switched off. This is very unprofessional and disappointing....
Complaint comments  Read comments Complaint category Movement & Delivery

Flipkart — product not delivered and no response

 Dr. Satish Kumar. V on Nov 6, 2019
I placed an order on on oct 25, 2019. Order id od[protected].

Ifb 8 kg water softener aqua energie, 3d wash fully automatic front load with in-built heater silver, seller: omnitechretail, qty: 1

Expected delivery by monday, nov 04, 2019.

But till now no response from the delivery person. This item was picked by gati courier.

Please do the needful.

Ordered and approvedsat, 26th oct '19
Your order has been placed.
Fri, 25th oct '19 - 3:22pm
Seller has processed your order.
Sat, 26th oct '19...
Complaint comments  Read comments Complaint category Other

Flipkart — prepaid product but no delivery

 rdmaan on Nov 6, 2019
I had booked one item and paid the same by Credit Card on 21/10/2019 (Order Number -OD[protected] .
The order is expected to get Delivered by 30/10/2019 .
But no communication received till 06/11/2019 on its Delivery.
Delivery date is increased 4 time. i want to now when i get my product delivered.
Kindly update details status of my order....
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — non-delivery of product nike shoes

 Fin CBM on Nov 6, 2019
I ordered one nike shoes on 19th october vide order no. Od[protected] whose delivery was showing as 26/10/19.
Till then i was continuously chasing for the delivery of the product via mail and phone calls.
Every time i was told to wait and today finally told to cancel the order.

This was not only mental harassment but also non delivery of a gift to someone i want on the occasion of diwali....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Flipkart — flipkart payment later showing due for the product which I have already cancelled

 Snbhowmick on Nov 6, 2019
Hi

My flipkart payment later showing due of rs 675 for the product which i have already cancelled and the customer care is only giving deadlines to resolve the matter and nothing action has been taken yet, after 10th nov i will be charged for this payment, please resolve the matter or i will escalate to higher level.

Worst customer service and response my gmail id is
[protected]@gmail.com...
Complaint comments  Read comments Complaint category Other

Flipkart — lg 32 inches smart tv lg 63lm

 gajend12 on Nov 6, 2019
I had booked lg 32 inches led smart tv on 19 oct 19 and made payment on same day. Initial delivery date was 25 oct 2019.
The product has not been delivered till date.
The order id is od[protected].
On regular connecting with customer care, no response has been given so far.
Now if the item not delivered in next 24 hrs. I will lodged a legal case on this issue.
On repeated complains on the subject. No one has spoken me till date.
This create a bad impact on so much broad company called flipkart.
Now i[censored] want to maintain ur image so dont do...
Complaint comments  Read comments Complaint category Electronics & Appliances

Flipkart — no replacement for damaged product

 Robert 7850 on Nov 6, 2019
I have purchased a sofa from flipkart, They delivered me a damaged product so i have asked for replacement or refund. Flipkart is not accepting my compliant and asking to keep the product with damages. Every time when they are contacting me asking me to keep the product instead of giving a proper solution on it.
Order ID: OD[protected]......
Complaint comments  Read comments Complaint category Furniture

Flipkart — product booked on 18th - till now not delivered - 0d116827845157584000

 [email protected] on Nov 6, 2019
We have booked a mobile in big billion sale, which was expected delivery 26th oct 2019, but so many times flip kart team shared resolution date like 31_oct, 4th nov.. Etc still the mobile did not delivered and more over we are clearly ignored so many time conversation with the call center team regarding the solution for it, now given date was to wait till 8th nov, which was again random date, no clue how come every time we trig we get +4 days tat for that with out proper status and details of the delivery logistics...
Complaint comments  Read comments Complaint category Mobile Handsets

Flipkart — non-acceptance of payment received which was confirmed by hdfc bank

 Lalit Kodnani on Nov 6, 2019
I ordered a nike shoes of amount 3597 and made a online payment through hdfc bank using phonepe method which was showing as failed, when i called bank and phonepe about the same they confirm that the payment is successfully received by flipkart but they are not accepting this due to which i am not able to get my refund.
Order id: od[protected]
Bank account number: [protected]
Flipkart account linked number: [protected]...
Complaint comments  Read comments Complaint category Banks

Flipkart — received product in bad shape and state - stinky water and fungus.

 mail12 on Nov 6, 2019
I ordered shows from flipkart, i received in a horrible state. I requested for replacement, it didn't work. I requested for refund. Pick-up guy came for wrong product. So requested pick-up again, the pick-up guy was hesitant to pick-up horrible product. Reached flipkart 1000 times to arrange for pick-up on urgent basis. After back-back calls, escalations, in-app filings, no-one cared. No one came. I had to throw the stinky fungus products. After a week someone reached out asking experience with the product & flipkart. Then i again explained my issue to the agent. No one cared. Twitter support...
Complaint comments  Read comments Complaint category Online Shopping

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