[Resolved] Flipkart — complaint on flipkart regarding my order | |||||
Hi, i have ordered 2 mobiles in flipkart order id: od[protected] in the name of parthasarthy to address hcl technologies elcot it sez plot 5 & 6 illanthaikulam village chennai 600020 and another product order id: od[protected] to address 430 sakthi student center near mahatma school bata showroom kknagar 600020 chennai. The problem is i mistakenly entered chennai pincode instead of 625020. My concern is flipkart has cancelled my second order without my knowledge and they held my money for 13days. Without my knowledge what they did is unfair when i check with flipkart customer care they are giving updates on daily basis and finally cancelled stating address mismatch. If really address mismatch why the first product order id delivered in chennai if thats the case they should have cancelled both. Flipkart accepted that its a issue with ekart delivery team whatever trust which we had its gone my request is i need my product to delivered or need a compensation for holding my money for 2 weeks and dont even have courtesty. I have attached voice reccording screenshots. Reach me on [protected]/ [protected]. I am raising a compliant in consumer court as well. Was this information helpful? | |||||
Nov 23, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 23, 2018 Flipkart Customer Care's response We will revert on it.
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